Talent.com
Travel + Leisure Co.
Guest Service GeneralistTravel + Leisure Co. • West Perth, Western Australia, Australia
Guest Service Generalist

Guest Service Generalist

Travel + Leisure Co. • West Perth, Western Australia, Australia
30+ days ago
Job description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Go Where Teamwork Talks

At Travel + Leisure Co., we go further as a team. We believe in the impact of a helping hand and the power of vacations. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Perth team as the Guest Service Generalist today!

How You'll Shine

The Guest Service Generalist is responsible for completing daily Front Office, Housekeeping, Food & Beverage and Maintenance functions. Ensuring that all Owners and Guests receive efficient and courteous service; making them feel welcome during their entire stay through a proactive and positive attitude.

Responsibilities include, but are not limited to:

  • Perform all duties of the front desk, including greeting owners and guests, Check in and out, Answer telephone and email inquiries, portage of luggage, cash handling and balancing procedures, tour & travel inquiries/bookings, reservations and night audit procedures
  • Possess a thorough knowledge of the operation of all administration equipment eg. Email, basic word & excel documentation and Credit Card settlement machines.
  • Housekeeping functions such as cleaning & maintaining guest accommodation
  • Food & Beverage functions such as preparing and serving Food & Beverages
  • Maintenance functions such as maintaining guest accommodation and common areas

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand

What You'll Bring

  • Genuine passion for customer service
  • Excellent communicator with strong interpersonal skills
  • Enthusiastic, self-motivated and positive individual
  • Immaculate presentation and professional grooming standards
  • Ability to work a flexible roster, including weekends, evenings and school holiday period
  • Current drivers licence (preferable)

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Create a job alert for this search

Guest Service Generalist • West Perth, Western Australia, Australia

Similar jobs

Service Consultant

Avant mutuaPerth, WA, AU

The purpose of this role is to provide consistently superior service to Avant members and customers.Service Consultants are our front-line service staff and need to be knowledgeable on process, pro... Show more

Service Advisor

Purely PorschaPerth, AU

Join the team that's changing the standard of automotive service.Purely Porscha is looking for a friendly, enthusiastic, organised, and motivated Service Advisor to become the face of our workshop.... Show more

 • Promoted

Shift Leader: Inspire Team, Elevate Guest Experience

Guzman y GomezPerth, AU

A popular dining establishment in Australia is seeking a Shift Leader to enhance guest experiences and lead a motivated team.This role involves ensuring food safety standards are met while fosterin... Show more

 • Promoted

Customer Service Agent – Training & Growth in WA

Heidelberg Materials AustraliaPerth, AU

Heidelberg Materials Australia seeks dedicated individuals for a Customer Service role in Rivervale.You’ll provide exceptional customer service while managing orders for concrete and aggregate prod... Show more

 • Promoted

Service Coordinator

Brooks HireKewdale, WA, AU

Brooks Hire is a proud, family-owned Australian business that has been operating for over 45 years.With branches nationwide and a fleet of over 5,000 machines, we are an industry leader in equipmen... Show more

Service Coordinator - WA

DaikinForrestfield, WA, AU

Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning.The foundation of its success and continued growth is truly in our people, who s... Show more

Front-of-House Pro: Fast Service, RSA & Beers

VarsityPerth, AU

Join a vibrant team at an exciting burger bar where your role as a FOH Team Member goes beyond just serving food.You'll deliver the 'Varsity Experience' by providing outstanding customer service, m... Show more

 • Promoted

Customer Service Representative (Travel Industry)

HjbtravelsArmadale, AU

Job Openings Customer Service Representative (Travel Industry).Customer Service Representative (Travel Industry).We are seeking a motivated and customer-focused.Customer Service Representative.This... Show more

 • Promoted

People Services Generalist

St John WABelmont, WA, AU

Do you want to work for an iconic Western Australian organisation committed to making a difference to your community?.For more than 130 years, St John WA has been a cornerstone of support in Wester... Show more

Telehealth GP

HealthcareLinkRossmoyne, WA, AU

A premier medical practice based in the picturesque riverside suburb of Rossmoyne, Western Australia, is seeking dedicated General Practitioners and GP Registrars from any training pathway to join ... Show more

Sales & Customer Service

seek.com.auPerth, AU

Sales & Customer Service Coordinator.Furniture & Homewares Wholesale.Jolimont, Perth WA · Casual, part-time (up to ~21 hrs/week).We are a well-established furniture and homewares wholesale agency b... Show more

 • Promoted

Experienced Travel Consultant - Whitford City, WA

StudentUniversePerth, AU

Update your details, view your application and progress >.Experienced Travel Consultant - Whitford City, WA.Turn Your Love of Cruising into a Dream Career!.Absolutely love cruising in all its forms... Show more

 • Promoted

Front-of-House Pro: Fast Service, RSA & Career Growth

VarsityPerth, AU

Join a dynamic and energetic team at an innovative burger bar where your primary role as a FOH Team Member is to deliver the exceptional 'Varsity Experience' to every customer.You'll be the face of... Show more

 • Promoted

Service Technician(Fitter General)

Skilled Jobs AustraliaWelshpool, WA, AU

Our client delivers innovative turnkey solutions to both Australian and overseas clients from the mining, construction, medical and automotive sectors.This role requires the right candidate to prov... Show more

Front of House - General Manager, Venue Manager and Assistant Venue Manager

The Sporting GlobePerth, WA, AU

Join Our Winning Team at The Sporting Globe Bar!.The Sporting Globe Bar and Grill is a popular sports bar and grill chain that offers function, casual dining, and a large bar space with TAB based i... Show more

Service Area Leader - Buildings Structures

ArcadisPerth, WA, AU

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 34,000 people, in over 30 countries, dedic... Show more

HR Generalist

Wood RecruitmentPerth, WA, AU

Our client is seeking an experienced Operational HR Generalist to join their growing team.This is a full-time, hands-on role supporting managers and employees across a diverse healthcare organisati... Show more

Passenger Services Delivery Agent

dnataPerth Airport, WA, AU

Have you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Perth International Airport!.The Passenger Service Delivery Agent is responsib... Show more

Customer Service Consultant

Wood RecruitmentPerth, WA, AU

Our client is seeking a professional and client-focused Service Consultant to join their team on a 12-month maximum term contract, based in Osborne Park.This role is ideal for someone who enjoys he... Show more

Travel Customer Service Specialist - Flexible Hours

HjbtravelsArmadale, AU

Hjbtravels in Australia is seeking a motivated Customer Service Representative to support clients in the travel industry.You will assist with inquiries, guide bookings, and ensure a positive experi... Show more