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JIVARO Recruitment
Senior CRM SpecialistJIVARO Recruitment • NSW, AU
Senior CRM Specialist

Senior CRM Specialist

JIVARO Recruitment • NSW, AU
23 days ago
Job description
  • Fully remote role, with super flexible working hours to fit your schedule
  • Endless employee benefits with unmatched Leadership to learn from
  • Working within one of the most advanced CRM teams in the industry

The opportunity to join one of the very best Digital teams in the industry, an eCommerce Growth Agency, with a client portfolio of some of the very best & biggest names in Retail & eCommerce, to shape & deliver cutting-edge CRM strategies.

The Role:
This is a high-impact, Senior role, advising, consulting & shaping cutting-edge CRM campaigns, across a portfolio of hyper-growth eCommerce & Retail brands. Working within one of the industry's very best teams, you'll shape campaigns and activity across lifecycle roadmaps, personalisation, automation & retention, delivering the very best outcomes for your own portfolio of clients.

This is a Senior Advisory role - perfect for someone that is keen to make big impact across all facets of CRM and act as a trusted partner to their own client portfolio, working across Email, SMS, Segmentation, Data Hygiene & automation, with the backing & support of a hugely high-performing delivery team.

Key Responsibilities & Skills:

  • A strong, demonstrated background within CRM, Lifecycle & Email Marketing, ideally in an Agency environment
  • Indepth, extensive experience & knowledge of Klaviyo, with wider exposure to Shopify & Yotpo being majorly advantageous
  • At least 3yrs of experience working in the Retail & eCommerce industry, with huge customer centricity & just knowing how to engage customers!
  • Indepth, hands-on experience with data segmentation, flow-building, automation & personalisation work
  • Solid experience in reporting, analysing key metrics, interpreting trends & being able to advise Senior Stakeholders on key recommendations
  • Client-facing experience at a Senior level, advising, partnering & consulting a wide portfolio of senior external stakeholders
  • Deep understanding of key metrics, such as LTV, repeat purchase rates, CVR & CTR
  • A demonstrated background in driving significant revenue uplift & delivering high-performing campaigns

The Benefits:

  • A fully remote role on offer, with a flexible working schedule to fit around your life - ability to be based anywhere within Australia
  • Endless employee benefits package, including additional leave, birthday leave & Summer Fridays
  • Continuous learning & development support from both internal & external mentors, from international markets
  • Opportunity to travel, with annual company retreats & summits
  • Additional L&D budgets to choose & pick the right training for you & your immediate teams
  • The opportunity to work across a client portfolio of some of the biggest & best names in Retail & eCommerce
  • Direct mentorship from the Head of CRM & CEO - learning from some of the industry's very best leaders & Digital minds
  • Be part of a truly inclusive, ambitious, caring & tight-knit team & a company culture that is built on supporting each other & the client portfolio

Excited? You should be!

If you're interested in this opportunity, please reach out today and apply or send your resume straight to Charlotte - ******************************

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Senior CRM Specialist • NSW, AU

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