Techno functional Consultant(desktop support)

This role requires deep technical capability across Intune, Endpoint Security, Application Control, and compliance uplift aligned to Essential Eight controls.

Microsoft Intune / Endpoint Manager

• Compliance policies, configuration profiles, Proactive Remediations
• Application deployments (Win32/MSI), provisioning, and Autopilot
• Strong knowledge of Microsoft Defender for Endpoint, Defender Antivirus, Firewall, Attack Surface Reduction (ASR) rules, and vulnerability reduction
• Conditional Access, identity hardening, device trust, hybrid join scenarios
• Troubleshooting device-based access issues & authentication flows
• Hands‑on experience implementing or operationalizing:
  • Application Control (WDAC/AppLocker)
  • Mapping client's endpoint policies to E8 maturity uplift activities

Citrix VDI

• Working knowledge of Citrix VDI environments (session issues, profile problems, performance analysis)
• Coordinating with Citrix operations teams for remediation

Advanced Troubleshooting & Engineering

• Debugging complex endpoint issues across OS, identity, security controls, and application behavior
• Strong skills interpreting event logs, defender logs, WDAC audit logs, and Intune diagnostics
• Ability to create PowerShell scripts for automation and policy validation
• Build SOPs, security implementation guides, and configuration baselines
• Work directly with client's SMEs and security architects
• Strong communication and stakeholder confidence

Experience Required

6–11 years in EUC engineering with demonstrated security hardening experience, particularly in WDAC, Intune security baselines, and Essential Eight compliance.

#J-18808-Ljbffr