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Student Service Officer - RTODolores Recruitment • Sydney, AU
Student Service Officer - RTO

Student Service Officer - RTO

Dolores Recruitment • Sydney, AU
28 days ago
Job description

About the job Student Service Officer - RTO

Urgently require 2 Student Service Officers( 1 - Permanent Full-Time, 1 -Full-Time on 1 year Contract)

RTO based in Sydney CBD. Interviews begin next week!

Successful candidates will be required to:

  • Ensure that the RTO maintains compliance with the regulatory standards for RTOs
  • Monitor accuracy and consistency in documentation and student Data Management system
  • Assist students in all areas of their enrolment (processing necessary paperwork, interpreting data and conveying accurate information regarding attendance, course progress and payments)
  • Manage and maintain all Compliance and Student Record Intervention in relation to Attendance, Academic performance and any other Requests
  • Provide general administrative support to Academic, Student Services, Marketing, Admissions issuing of Offer Letters and eCoes, and all areas of the college as would be required
  • Understand and provide accurate information about the College's courses, timetable, policies and procedures
  • Update records management accurately of College Database (RTO Manager) and eLearning (Moodle)
  • Perform Administrative/Reception, Academic and Marketing support functions, including Admissions when required
  • Experience with RTO Manager and E Learning (Moodle) Platform
  • Meeting deadlines in monitoring student attendance and academic progress
  • Effective implementation of intervention policy to ensure student comply with their visa conditions
  • Excellent communication (written and verbal), organizational and time management skills
  • Good planning and organization skills and an impeccable attention to detail
  • Advanced computer skills Word, Excel, Outlook and PowerPoint (minimum)
  • Sociable, motivated and enthusiastic personality
  • Practical experience in using PRISMS
  • A willingness to work flexible hours & do what is required when the college cycle requires it
  • Permit to work in Australia

Desired criteria:

  • Previous work experience in Student Services or Compliance in a CRICOS registered training organization
  • Knowledge of National Code and Vocational Education and Training Industry

If you are keen, please send up an updated Resume along with a Cover Letterat john@doloresrecruitment.net or call 1800 984 048

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Student Service Officer - RTO • Sydney, AU

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