Senior Business Analyst

We are seeking an experienced Senior Business Analyst to join a major digital and enterprise transformation program focused on HR and Payroll systems. This role will suit someone who has a strong background in system implementation, business process improvement, and stakeholder engagement within complex, regulated environments.

Key Responsibilities

System Implementation & Support

• Support implementation and enhancement of HRIS and payroll systems (e.g., Workday, SAP SuccessFactors, Oracle HCM)
• Assist with system configuration, testing, and deployment activities
• Ensure solutions meet business and compliance requirements

Business Analysis & Requirements Gathering

• Engage with stakeholders to elicit, define, and document functional and non-functional requirements
• Translate business needs into user stories, process maps, and solution requirements
• Support traceability from requirements through to delivery

Process Improvement & Optimisation

• Analyse existing HR and payroll processes to identify gaps, inefficiencies, risks, and automation opportunities
• Contribute to process redesign and future-state operating models
• Support continuous improvement initiatives

Data Analysis & Reporting

• Develop and support HR and payroll reporting and dashboards
• Analyse workforce data to provide insights on metrics such as turnover, workforce composition, and time tracking
• Support data quality and consistency across systems

Testing & Compliance Support

• Assist with User Acceptance Testing (UAT), test case development, and defect managementEnsure payroll and HR processes comply with relevant legislation, policies, and governance standards
• Support audit and compliance activities as required

Stakeholder Engagement & Delivery Support

• Collaborate with senior stakeholders across business, IT, risk, legal, privacy, and transformation teams
• Support delivery planning, dependency mapping, and risk identification
• Contribute to effective communication between technical and non-technical staff

Essential Skills & Experience

• Minimum 3+ years' experience as a Business Analyst or Systems Analyst
• Demonstrated experience supporting HR or Payroll system implementations
• Strong knowledge of HCM/Payroll platforms such as Workday HCM, SAP SuccessFactors (EC/ECP), or Oracle HCM
• Strong analytical and problem-solving skills with the ability to interpret complex data and processes
• Proven stakeholder management experience, including engagement with senior leaders and cross-functional teams
• Experience working within large-scale transformation or system integration projects

Highly Regarded

• Experience in government, insurance, health, or disability sectors
• Understanding of data governance, information lifecycle, and retention policies
• Ability to balance strategic thinking with detailed delivery execution
• Formal project or delivery certifications such as PRINCE2, PMP, Agile, or Scrum

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