Assistant Insurance Broker

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Join a Global Leader in Insurance, Risk Management, and Consulting!

At Gallagher, we’re more than just a company – we’re a community. With over71,000 employeesacross130+ countries, we combine global expertise with a local presence to deliver exceptional results for our clients. Guided by our Shared Values,The Gallagher Way, we are proud to be recognised as one ofInsurance Business Australia’s Top Insurance EmployersandForbes Best Employers for Women.

We are a socially responsible and ethical organisation that values diversity, equity, and inclusion. If you’re looking for a career where you can make a difference, grow professionally, and be part of a supportive team, we’d love to hear from you!

About the Role

We’re looking for a motivated and detail-oriented individual to join our team as a Broker Assistant. In this role, you’ll work closely with our senior brokers to service and grow a client portfolio. This is a fantastic opportunity to develop your career in the insurance industry while contributing to our clients’ success.

Key Responsibilities

• Coordinate and compile new business quotes and renewals
• Deliver exceptional customer service with quick turnaround times to clients, brokers, underwriters and other stakeholders
• Assist with account management and debtor management
• Identify opportunities to improve internal processes and cost efficiencies, working closely with the Gallagher Service Centre
• Collect and analyse client information to support brokers in pinpointing key issues
• Ensure 100% accuracy in documentation and policies for both internal and external clients
• Stay informed about industry trends by attending training sessions, seminars and events
• Uphold ethical, professional, and integrity-driven business practices in all activities

What We’re Looking For

We’re seeking candidates with 1-2 years of experience in a similar role, ideally within the Insurance or Financial Services industry. However, if you’re passionate about starting a career in insurance, we’d love to hear from you too!

Key Skills and Qualifications

• Tier 1 qualification (desirable) OR willingness to complete upon commencement (fully supported by Gallagher)
• Strong organisational and time management skills with the ability to prioritise and multi-task.
• Excellent verbal and written communication skills
• High attention to detail and strong administration skills
• A commitment to delivering outstanding client service

Why Join Gallagher?

At Gallagher, we believe in investing in our people. When you join us, you’ll enjoy a range of benefits designed to support your personal and professional growth, including:

• Career Development: Access to training programs and personalised career pathways to help you achieve your goals
• Tuition Assistance: We’ll support your learning and development journey
• Wellbeing Offerings: Prioritise your health and wellbeing with our comprehensive programs
• Lifestyle Leave: Enjoy an additional week of leave to focus on what matters most to you
• Gallagher Rewards: Discounts at over 350 major retailers
• Employee Stock Purchase Plan: Invest in our company’s growth and share in our success
• Paid Volunteering Days: Give back to the community while being supported by Gallagher
• Salary Sacrificed Superannuation Options: Plan for your future with flexible superannuation options

Ready to Take the Next Step?

If you’re ready to join a company that values your contributions and supports your growth, apply now via our careers website: Gallagher Careers. For further information, feel free to contact our Talent Acquisition team at careers@ajg.com.au

Our Commitment to Diversity and Inclusion

Gallagher is an Equal Employment Opportunity employer dedicated to fostering a workplace that celebrates diversity, equity, and inclusion. We welcome people of all backgrounds, ethnicities, faiths, sexual orientations, gender identities, and lifestyle choices. Join us in creating a workplace where everyone feels valued and empowered to thrive.

Please Note: Any offer of employment and ongoing employment is subject to the satisfactory completion of background checks conducted by Gallagher or an external third-party provider.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity.

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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