Retail Technology Support
Morgan Consulting • Melbourne, AU
30+ days ago
Job description
Retail TechnologySupport / Assistant
Looking for a role where you can own your work, solve problems, and make an impact? We’re hiring a Retail Technology Assistant to help onboard stores to our loyalty program, integrate POS systems, and support retail technology operations.
What You’ll Do
- Lead store onboarding – Set up and integrate new stores into our loyalty system.
- Manage POS & API integrations – Ensure smooth connections between systems and troubleshoot issues.
- Work with vendors – Oversee IT aspects of vendor onboarding and manage timelines.
- Support & problem-solve – Identify and fix technical issues quickly.
- Bridge the gap – Communicate clearly and confidently with both technical and non-technical teams.
- Document & improve – Maintain clear technical guides and suggest system improvements.
What You’ll Need
- Experience in technology support, integrations, or a similar role.
- Understanding of APIs, POS systems, and app development processes.
- Strong communication skills – Able to explain technical details in simple terms.
- Problem-solving and project management skills – Ability to handle multiple tasks and meet deadlines.
- Ability to work independently and take ownership of tasks.
- Experience creating and maintaining technical documentation.
Why Join Us?
- Hybrid work – 2 days on-site, the rest remote.
- Career growth – Training, development, and clear progression paths.
- Autonomy & impact – Be the go-to expert in this role.
- Occasional domestic travel – Get hands-on with integrations.
This is an opportunity to own a key role in retail technology while growing your career.
If you're tech-savvy, a great communicator, and love solving problems, apply now!
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