Field Technical Specialist

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BP is reimagining energy for people and our planet. We provide heat, light and mobility to customers worldwide.

Traditionally we have worked to deliver high‑quality lubricant solutions for motor and heavy‑duty equipment. At BP and Castrol we are expanding into the mining sector, supporting the drive to net zero and improving performance and sustainability for our customers.

About Us

BP Lubricant Master Brands marketed in Australia include BP Lubricants, Castrol Lubricants, and distinct industrial sub‑brands such as Optigear, Molub‑alloy and Tribol.

The Opportunity

Due to continued growth in the Mining & Industrial sector, BP/Castrol are seeking a self‑motivated, innovative Lubricants Field Technical Specialist for the mining sector of our business. This field‑based role will travel regularly to customer sites, working closely with the Regional Sales Manager – Mining & Industrial on the East Coast.

Key responsibilities include carrying out field service inspections, delivering lubricant continuous improvement projects, recommending lubricants, and supporting reliability and maintenance teams to drive improved maintenance outcomes.

Responsibilities

• Regular visitation of customers’ mine sites in the Hunter Valley Region and Central & Western NSW Mining Regions
• Inspection and reporting on lubricant performance in critical equipment such as Draglines, Hydraulic Excavators, Electric Rope Shovels, Ball Mills and other mobile and fixed plant equipment
• Providing continuous improvement value delivery projects aligned to customer maintenance strategies
• Supporting lubricant recommendation and management of change in product range within customer sites
• Carrying out audit inspections of lubricant storage and handling facilities and providing AS1940‑level reporting (training provided)
• Supporting the sales team in the sales process to drive additional sales and range extension in customer sites
• Delivering contracted cost reductions through identification and execution of value improvement projects for key account and non‑key account customers
• Providing lubricant technical advice supporting current and future technical direction for nominated mining customers
• Managing product quality complaints and resolution responsibility in field performance
• Acting as the single point of contact for technical requirements for selected key account mine sites

About You

• More than 3 years experience in any of the following fields – Field Service of mobile or fixed plant equipment in a mining environment, Lubricants technical support, Reliability engineering or Mechanical engineering in a heavy‑duty sector
• Lubricants and technical product knowledge of mining equipment highly advantageous
• Proven attributes aligned with Castrol’s values and behaviours
• Experience dealing with multiple stakeholders both within and outside the organization
• Experience working with large and sophisticated customers
• Highest safety focus in an environment with significant risk
• Track record and confidence in representing the company externally and dealing with senior management of large multi‑national customers
• Ability to develop and implement strategic and tactical business plans related to lubricant usage in a mining environment
• Hands‑on approach, driving business with direct responsibility at customer mine sites in regional QLD
• Flexibility to respond to changing market environments and dynamic business situations
• Pro‑active and enthusiastic attitude to all tasks

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Information Technology

Industries

• Oil and Gas

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