Customer Care Specialist — Aged Care Regulator

A government agency in Brisbane is seeking a Customer Contact Officer to serve as the first point of contact for consumer enquiries about aged care services. This role involves supporting individuals through various communication channels while assessing and elevating complex enquiries. Strong customer service experience and interpersonal skills are essential. The position entails working in a dynamic environment with opportunities for growth and contribution to aged care reforms. #J-18808-Ljbffr