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Guzman y Gomez
Restaurant Team Lead: Front & Back of HouseGuzman y Gomez • Sydney, AU
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Restaurant Team Lead: Front & Back of House

Restaurant Team Lead: Front & Back of House

Guzman y Gomez • Sydney, AU
30+ days ago
Job description

Full Time - Assistant Restaurant Manager WETHERILL PARK

  • Full-time
  • Join our team as an Assistant Restaurant Manager at our thriving establishment in Wetherill Park, Australia! We're looking for a dynamic and customer-focused professional to help lead our restaurant operations and ensure an exceptional dining experience for our guests.

    • Assist the Restaurant Manager in overseeing daily operations and ensuring smooth service
    • Lead and motivate the front-of-house and back-of-house teams to maintain high standards of food quality and customer service
    • Manage staff scheduling, training, and performance evaluations
    • Monitor and maintain inventory levels, placing orders with suppliers as needed
    • Ensure compliance with food safety regulations and maintain a clean, safe working environment
    • Handle customer inquiries, feedback, and complaints professionally and efficiently
    • Assist in developing and implementing strategies to increase sales and profitability
    • Analyze sales data and prepare reports for upper management
    • Step in for the Restaurant Manager when necessary, making critical decisions to maintain operations
      • Proven experience in restaurant management or a supervisory role in a fast-paced dining environment
      • Strong leadership skills with the ability to motivate and guide a diverse team
      • Excellent customer service skills and a passion for creating memorable dining experiences
      • Proficiency in restaurant management software and Point of Sale (POS) systems
      • Strong organizational and time management skills
      • Ability to multitask and make quick decisions in a high-pressure environment
      • Knowledge of food safety regulations and commitment to maintaining hygiene standards
      • Experience with inventory management and cost control
      • Excellent communication and interpersonal skills
      • High school diploma or equivalent required; Bachelor's degree in Hospitality Management or related field preferred
      • Food Safety Certification
      • Understanding of food and beverage industry trends
      • Flexibility to work evenings, weekends, and holidays as needed

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Restaurant Team Lead: Front & Back of House • Sydney, AU