National Operations - Administrator
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Direct message the job poster from Grosvenor Engineering Group
Recruitment Co-Ordinator at Grosvenor Engineering Group
Grosvenor Engineering Group are trusted building services partner to leading property portfolios across ANZ.
With a footprint of 21 branches across Australia and New Zealand, our clients are supported by a workforce of over 830 employees which include specialist engineers, technicians, project managers, estimators, site personnel and service specialists.
We are currently seeking a National Operations Administrator for our National Operations Centre based in Moorebank, NSW. This role is a Full-Time position, based on 38 hours per week and covers shifts between the hours of 7am to 8pm, Monday to Friday.
The Role:
- Receive, update and manage client work orders via phone, email and online portals.
- Liaise with internal and external stakeholders regarding status and change of work order requests.
- Efficiently raise work orders in accordance with order type and job priority.
- Confirm status of works in progress, ensuring system data is maintained and documentation is received and validated.
Selection Criteria:
- Exceptional communication skills, both written and verbal.
- Strong organisational and administration skills.
- Efficient time management skills, with the ability to prioritise tasks.
- Able to work independently and collaboratively with a team.
- 1 year experience in a similar customer service or administration role preferred.
Why Grosvenor?
Apart from a competitive salary, the ability to expand your career through on-going professional development, we have awesome perks. Add this to the great culture that comes with a passionate team all working towards a common goal – delivering the best, proactive service for our clients!
If this sounds like you - APPLY NOW!
Seniority level
Not Applicable
Employment type
Full-time
Job function
Administrative
Industries
Facilities Services
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