Order Fulfillment Specialist

Ideally, you are passionate about "Healthness", enthusiastic and proactive, while also down-to-earth and ethical. You should have high attention to detail and accuracy, with strong time and workload management skills. You have excellent telephone and written communications skills, have a true passion for delivering a premium customer experience and are system savvy (SAP & Office).

What you should bring:

• Proven experience in Order Management, Customer Service, or a related role, ideally in a fast-paced, customer-centric environment
• Strong sense of accountability and ownership of customer needs
• Excellent communication skills, both verbal and written, with active listening and empathy
• Knowledge of ERP systems (SAP preferred) and CRM management (Salesforce preferred)
• Analytical and structured approach with strong problem-solving skills
• Exceptional time management and resilience

Please note this is an office-based role (5 days) in our Rushcutters Bay location.

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