Senior Business Analyst
oOh!Sydney, AUWe are oOh!media (pronounced “oh!” media).Oh!media is the #1 Out of Home company in Australia and New Zealand.We exist to make public spaces better and brands unmissable, proudly leading the market... Show more
Senior Business AnalystMAP TALENT • Sydney, AU
Senior Business Analyst
MAP TALENT • Sydney, AU
30+ days ago
Job description
Overview
Senior Business Analyst role at MAP TALENT. We are seeking an experienced Business Analyst to join a major transformation program within the telecommunications sector. You’ll work closely with business and technology teams to capture requirements, map processes, and support solution delivery. Siebel CRM experience is essential.
Location: Sydney, New South Wales, Australia. Salary: A$115,000.00–A$130,000.00 per year.
Responsibilities
- Elicit, analyse, and document business and technical requirements for transformation projects.
- Collaborate with stakeholders across business units, technology, and vendors to ensure alignment on scope and deliverables.
- Translate complex business needs into clear functional and non-functional requirements.
- Map current and future state processes, identifying gaps and improvement opportunities.
- Support testing, training, and change management activities as required.
- Ensure all solutions meet compliance, operational, and customer experience objectives.
Required Skills & Experience
- 5+ years’ Business Analyst experience in large-scale transformation programs.
- Telecommunications industry experience is essential.
- Strong experience with Siebel CRM (configuration knowledge is a plus).
- Proven track record in process mapping, requirements gathering, and stakeholder engagement.
- Experience working in Agile, Waterfall, or hybrid delivery environments.
- Excellent communication, negotiation, and documentation skills.
Preferred
- Exposure to system integration projects in the telco sector.
- Understanding of billing, provisioning, and CRM processes within telecom.
Why Join?
- Work on a high-profile telco transformation program.
- Collaborative and fast-paced project environment.
- Competitive daily rate and contract extension potential.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Information Technology
Industries
- Staffing and Recruiting
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Senior Business Analyst • Sydney, AU
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