Operations Manager/ Credit Analyst

Overview

Managing Director at Niche 212, offering clients and candidates a fresh, personalised approach to recruitment

Position: Operations Manager / Credit Analyst

What you’ll do

• Oversee all loan submissions after they have been prepared by the broking or credit teams
• Lead and manage Credit Analysts and Origination Support staff
• Develop, Implement and review loan processes and procedures
• Run daily meetings to allocate tasks, set priorities, and monitor progress
• Provide guidance on credit queries and process-related questions
• Act as the connecting point to ensure loans progress smoothly to final submission
• Distribute deals for processing through platforms or handle internally when cases require extra attention
• Perform the final compliance and quality review before loans are submitted or handed over
• Coordinate responses to lender conditions in partnership with analysts and brokers
• Track workflow through to settlement, ensuring each file is completed accurately and on time
• Oversee invoicing processes and follow up on outstanding client payments
• Assist with hiring, training, and supporting junior staff, interns, and offshore resources
• Manage and refine broker systems, including onboarding for new staff members
• Implement improvements to systems and adopt new tools where needed
• Contribute to business improvement projects during quieter periods

What we’re looking for

• A minimum of 5 years in a credit analyst role, with a solid understanding of finance broking and self- employed lending practices
• Strong, demonstrated leadership skills with the ability to guide and support a team
• Proven ability to plan, organise, and deliver projects from start to finish, with strong written and verbal communication skills
• Highly organised with strong time management abilities
• Persistent and resilient, able to push through challenges and setbacks
• Dependable and accountable, with a strong sense of integrity
• Positive, proactive approach with a willingness to go beyond expectations

If you’re ready to bring energy, organisation, and problem-solving skills to a team that values excellence, we’d love to hear from you.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Analyst and Management

Industries

• Financial Services and Loan Brokers

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