Talent.com
Blackwoods
Customer Care Consultant - Carole Park, QLDBlackwoods • Ipswich, AU
Customer Care Consultant - Carole Park, QLD

Customer Care Consultant - Carole Park, QLD

Blackwoods • Ipswich, AU
8 days ago
Job description

Customer Care Consultant - Carole Park, QLD


Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast‑paced environment where no two days are the same? Join Blackwoods as a Customer Care Consultant and become the friendly, solutions‑focused voice our customers rely on.


As a Customer Care Consultant, you’ll be the face of our business, supporting customers across Australia through our call centre. You’ll provide timely, high‑quality service and help customers find the right solutions from our extensive product range while contributing to sales and delivering on our Customer Promise.


From solving customer queries to identifying future sales opportunities, your work will make a real difference to the customer experience.


What You’ll Be Doing:



  • Manage sales, service and backorder enquiries, aiming for first‑call resolution

  • Build strong relationships with customers, Account Managers and internal teams

  • Use questioning techniques and systems to provide the best product and service solutions

  • Identify future sales or cross‑selling opportunities

  • Support team members and contribute to group projects

  • Seek ways to improve processes and create efficiencies


What You’ll Bring:



  • Previous experience in customer service or a call centre (industrial supply/trade knowledge is an advantage)

  • Strong communication skills and a proactive approach to problem‑solving

  • Ability to work well in a team and foster positive relationships

  • Computer literacy (Windows, telephony systems)

  • Strong commercial acumen and ability to analyse and solve customer issues

  • Friendly, customer‑focused attitude and commitment to high service standards


What's In It For You



  • Exclusive Perks:Team Memberdiscount cardfor Kmart, Bunnings, Target & Officeworks,FREE One Passsubscription&Wesfarmers discountedoffersfrom over 400 retail partners

  • Continuoustraining and career developmentopportunities

  • Team events, celebrations,awardrecognition and prizes

  • Employee Assistance Program:wellbeingsupportfor you and your immediate family-coveringcounselling, coaching, financial advice, legal guidance, nutritionalservices, & more!

  • Refer-A-Friend program–earn up to $2,000 for each referral!

  • Generouspaid parental leavepolicy

  • Free onsite parkingand more!


As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).


Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

#J-18808-Ljbffr

Create a job alert for this search

Customer Care Consultant - Carole Park, QLD • Ipswich, AU

Similar jobs

Retail Consultant, Ipswich

SingtelIpswich, QLD, AU

Optus is one of Australia’s leading telecommunications providers, connecting more than 11 million customers every day across mobile, broadband and digital solutions.We’re looking for a vibrant and ... Show more

General Practitioner | Ipswich DPA | Skin Cancer Doctor

Healthcare Professionals GroupIpswich, QLD, AU

High earning potential: Bill up to $5k per day.Flexible roster: Choose your own hours.On-site pathology: Streamline referrals for enhanced patient care.Strong patient demand: Doctors are booked out... Show more

Specialist Consultant - General Practice (GP)

MedrecruitIpswich, QLD, AU

Our client is advertising an opportunity for a General Practitioner - Family Clinic to permanently join their team at a GP Clinic in QLD.The ideal start date for this position is ASAP.Offers 70% of... Show more

General Practitioner - Medrecruit

MedrecruitWillowbank, QLD, AU

Make a Meaningful Difference | Established Veteran Patient Base | DPA Opportunities.Looking for a GP role that combines purpose, flexibility and exceptional earning potential?.Join a well-establish... Show more

Aged & Disability Care - Hireup

HireupNorth Ipswich, QLD, AU

Hello, nice to meet you! Hireup is an online platform and community for people with disability and their families, anywhere in Australia, to find, book and manage local support workers who fit thei... Show more

First Nations Employment Consultant (Identified Role)

APM Employment ServicesIpswich, QLD, AU

Come yarn with us and make a deadly impact .Hey mob! If you’re a proud Aboriginal and/or Torres Strait Islander person, we’d love to yarn with you about joining our team at APM Employment Services ... Show more

Aged & Disability Care - Talent Hub Australia

Talent Hub AustraliaIpswich, QLD, AU

We are hiring on behalf of a dedicated NDIS service provider seeking a compassionate and experienced Disability Support Worker.This role involves supporting a young NDIS participant with mental hea... Show more

Aged & Disability Care - You Me and the Community

You Me and the CommunityIpswich, QLD, AU

Support Workers Gold Coast & Tweed Heads.Make a meaningful difference every day.At You, Me and the Community, were all about people.Were a value-driven organization committed to providing exception... Show more

General Practitioner - Healthcarelink

HealthcarelinkIpswich, QLD, AU

A large, modern medical facility in Ipswich is seeking dedicated.International Medical Graduates (IMGs) and offers a fantastic opportunity to make a meaningful impact in the community while enjoyin... Show more

Home Services Lead

Blue CareFlinders View, QLD, AU

Home Services Lead | BlueCare | Flinders View Nowlanvil Aged Care Facility.Flinders View Nowlanvil Aged Care Facility .Super + Not for Profit Salary Packaging + Penalties & Allowances .Make a m... Show more

Disability Support Worker

HireupNorth Ipswich, QLD, AU

Hello, nice to meet you! Hireup is an online platform and community for people with disability and their families, anywhere in Australia, to find, book and manage local support workers who fit thei... Show more

Podiatrist - Clinic Based | Ipswich QLD

HealthcareLink SupportIpswich, QLD, AU

Senior Podiatrist - Clinic Based -Ipswich QLD.Our client a trusted provider of Podiatry services in Ipswich for over three decades.They are dedicated to delivering exceptional, patient-focused care... Show more

GP role - Skin cancer - 30 mins from Brisbane - 70% - $150 hourly retainer

HealthcareLinkIpswich, QLD, AU

This is a doctor-operated practice with a significant patient following.You will be fully booked in a couple of weeks and you are welcome to take up part-time or full time hours.This is a non-corpo... Show more

Medical Practitioners & Specialists - Healthcarelink

HealthcarelinkIpswich, QLD, AU

A large, modern medical facility in Ipswich is seeking dedicated.International Medical Graduates (IMGs) and offers a fantastic opportunity to make a meaningful impact in the community while enjoyin... Show more

75% Billings After Hours | 40 - 50 patients/day | Relocation Support

HealthcareLinkNorth Ipswich, QLD, AU

A corporate bulk billing clinic with extended consulting hours south-west of the Brisbane CBD is needing more vocationally registered general practitioners to help keep up with high patient demand.... Show more

Skin Cancer Doctor (GP) | Latest Cutting Edge Tech | Busy Clinic

HealthcareLinkIpswich, QLD, AU

An opportunity is available for a skin cancer doctor looking to further their profession in Skin Cancer Medicine at a busy clinic near Ipswich.Skin cancer doctors at all levels are encouraged to ap... Show more

2026 - Expression of Interest - Stores – QLD

Amart FurnitureYamanto, QLD, AU

We are an energetic and enthusiastic group with a passion for furniture.We are a national brand growing rapidly, united by a clear vision.We are always on the lookout for passionate, dedicated, and... Show more

General Practitioner - HealthcareLink

HealthcareLinkNorth Ipswich, QLD, AU

A corporate bulk billing clinic with extended consulting hours south-west of the Brisbane CBD is needing more vocationally registered general practitioners to help keep up with high patient demand.... Show more

Commercial Cleaners - Karalee QLD

Australian Green CleanKaralee, QLD, AU

We are currently seeking experienced commercial cleaners to work in Karalee, QLD working 3 days per week, 1 hour per day.The hours of the position are flexible and can be worked between 5pm & 1... Show more

Child and Family Practitioner

Family and Disability ServicesIpswich, QLD, AU

Child and Family Practitioner | Family Intervention Service | Ipswich.Maximum Term to 30 April 2027, Part-Time (7 days per fortnight, days negotiable).Super + NFP Salary Packaging (save tax and inc... Show more