Business Process Analyst

Talent International is seeking an experienced Business Process Analyst to join a Local Government client based in Regional Queensland (Roma) on an initial 3-month contract, with strong extension potential and the opportunity to transition into a permanent role.

Contract Details

• Initial 3-month contract with strong extension potential and opportunity to transition into a permanent role.
• Hybrid working arrangements (2-3 days onsite per week).
• Location: Roma, Queensland.

The role

This role will support the client in designing and embedding a contemporary, scalable Business Process Improvement (BPI) Framework. The Business Process Analyst will work closely with stakeholders to analyse current processes, design improved future-state processes, uplift internal capability, and apply the framework to a series of pilot processes. The role plays a key part in improving operational efficiency, service delivery, and consistency across the organisation.

Responsibilities

• Design and implement a fit-for-purpose Business Process Improvement Framework.
• Define process governance, roles, responsibilities, and decision-making pathways.
• Develop process mapping standards, tools, templates, and improvement artefacts.
• Facilitate workshops and engage stakeholders to document current-state and future-state processes.
• Identify and, where possible, quantify process improvement opportunities and benefits.
• Support capability uplift through workshops, playbooks, and reusable guidance materials.
• Apply the framework to pilot processes and document outcomes, insights, and recommendations.
• Contribute to a roadmap for broader process improvement rollout.

Requirements

• Proven experience as a Business Process Analyst or similar role delivering process improvement initiatives.
• Strong experience in business process analysis, mapping, and optimisation.
• Knowledge of process improvement methodologies (e.g., Lean, BPM, continuous improvement).
• Demonstrated experience facilitating workshops and working with diverse stakeholder groups.
• Strong analytical, documentation, and communication skills.
• Experience in local government or public sector environments highly regarded.

How to Apply

To find out more, please Apply for this job or contact James Grierson at james.grierson@talentinternational.com.

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