CX Operations Leader - Hybrid, Global Delivery
Visual Lease • Williamstown, AU
30+ days ago
Job description
A prominent real estate SaaS provider in Yarra, Victoria, is seeking a CX Operations Manager to lead strategy and processes for customer support. The role includes managing a delivery team and collaborating with various departments for continuous improvement in customer experience. Ideal candidates should have experience in team management, operations focus within Customer Experience, and familiarity with Zendesk. Perks include a hybrid working policy, leadership development opportunities, and wellbeing leave. #J-18808-Ljbffr