Front Office Supervisor & Receptionist - Kununurra

Front Office Supervisor – Kununurra

Location: Cambridge Gulf, Western Australia, Australia.

Company: G'day Group.

About us

G'day Group is the largest park network in Australia, comprising leading tourism brands in Discovery Parks, Resorts and the G'day Rewards loyalty program. We employ over 2,000 people nationwide and provide an amazing customer journey.

The Role

We are seeking a Front Office Supervisor to be the welcoming face of our park. Your duties include but are not limited to:

• Providing a high standard of customer service
• Processing guest check‑ins and check‑outs
• Using the park booking system to make reservations and manage accounts
• Co‑ordinating with the Housekeeping team to track readiness of accommodation
• Providing guests with information about the property and local areas of interest
• Completing day‑to‑day office administration
• Maintaining excellent relationships with the park teams, residents and guests
• Supervising front‑office staff, including training, rostering and performance monitoring

What we look for

• Previous front‑office experience within the hospitality industry
• Passion for delivering exceptional guest experience
• Proficient computer skills, including knowledge of RMS or a comparable reservation booking system
• Excellent communication and interpersonal skills
• Ability to handle cash transactions accurately
• Strong organisational skills and attention to detail
• Enthusiastic and positive attitude
• Flexibility to work weekends, public holidays and evenings as needed
• Current driver’s licence

Benefits to you

• Accommodation may be provided
• Discounted accommodation at over 300 G'day Group holiday parks nationally
• Discounts with our G'day Rewards partners
• Service recognition awards
• Access to the Employee Assistance Program
• Internal promotions and opportunities

How to apply

Are you enthusiastic and customer‑oriented? Apply now! Before receiving a job offer, candidates must consent to a Federal Police clearance.

This role may involve extensive manual handling tasks, including lifting up to 20 kg, kneeling and squatting, handling chemicals and utilising machinery.

The G'day Group acknowledges its responsibility to demonstrate ESG risk factors and sustainability in daily operations. Our five‑year ESG strategy focuses on fostering a safe, respectful, inclusive workplace, giving back to communities and protecting the environment.

Seniority level: Mid‑Senior level
Employment type: Temporary
Job function: Other
Industry: Travel arrangements

#J-18808-Ljbffr