Talent.com
Appetency Recruitment Services
Helpdesk & Dispatch CoordinatorAppetency Recruitment Services • Melbourne, AU
Helpdesk & Dispatch Coordinator

Helpdesk & Dispatch Coordinator

Appetency Recruitment Services • Melbourne, AU
30+ days ago
Job description

You will be a detail-oriented and organized individual to join the client team as Service Desk Technicians in a supervisory and technical role. In this role you will assess, supervise, coordinate and perform service desk operations with technicians on behalf of existing clients within the Dental Industry Australia wide.

Key Responsibilities

  1. Coordinating with internal and external stakeholders to manage service requests
  2. Guaranteeing the smooth delivery of IT solutions and services
  3. Managing schedules & timesheets for a team of technicians and handling escalations from customers
  4. Handling the reception, triage, and assignment of all onsite requests, tickets and tasks
  5. Overseeing service operations and delivery and coordinating with account managers
  6. Resolving remote tickets

Requirements

  1. Outstanding stakeholder management skills with the capability to garner support for service management initiatives
  2. Experience working for a Managed Service Provider or Consultancy.
  3. Project Management Professional (PMP), Microsoft and ITIL certifications and ConnectWise experience beneficial

What is on offer

  1. Permanent role with good pay
  2. Specialised industry experience
  3. Experience working for a Managed Service Provider or Consultancy.

How to apply

ATTENTION! Please make sure you apply ONLY through our website. DO NOT apply for Appetency Recruitment Services jobs anywhere else on the web.

  • If you are on our website then please apply using the “Apply Now” button below

Other titles for this role in other organizations might be: Service Desk Coordinator, Helpdesk Coordinator, Dispatcher, Service Desk 2IC

IT Infrastructure
(Melbourne - Hybrid (certain work from office and certain work from home days in a week))

#J-18808-Ljbffr

Create a job alert for this search

Helpdesk & Dispatch Coordinator • Melbourne, AU

Similar jobs

Studio Operations & Client coordinator (4 Days/Week)

VMD InteriorsMelbourne, AU

A boutique interior design studio in Melbourne is seeking an experienced administrator to support designers and ensure client satisfaction.The ideal candidate will have over 5 years of experience i... Show more

 • Promoted

Senior Help Desk Lead — 24/7 Health Support Ops

HealthShare NSWMelbourne, AU

A health services provider in City of Melbourne seeks a Help Desk Senior Supervisor to manage operational requests for its 24/7 Cleaning and Patient Support Services.Key responsibilities include le... Show more

 • Promoted

E-Commerce Coordinator: Unlimited Earnings & Discounts

MossmanMelbourne, AU

A leading Australian women’s fashion brand is seeking an Ecommerce Co-ordinator to manage various backend tasks on their e-commerce platform in Port Melbourne.This role requires a minimum of 2 year... Show more

 • Promoted

Campaign Delivery Coordinator - Retail Media

Wesfarmers HealthMelbourne, AU

Campaign Delivery Coordinator - Retail Media.Campaign Delivery Coordinator - Retail Media.Campaign Delivery Coordinator - Retail Media.Be among the first 25 applicants.Campaign Delivery Coordinator... Show more

 • Promoted

Engineering Ops: Business Support Coordinator

QantasMelbourne, AU

A leading airline in Australia is seeking a Business Support Coordinator to enhance operational productivity through effective administrative support.The role involves booking travel, managing invo... Show more

 • Promoted

Loading Dock & Support Coordinator

Cushman & WakefieldHawthorn East, VIC, AU

Loading Dock & Support Coordinator.Hawthorn East | Permanent full time role Are you energetic, reliable, and looking to kickstart or grow your career in a fast paced operational environment? Cu... Show more

EUC Support Engineer - Desktop & End-User Expert

ALOIS AustraliaMelbourne, AU

A technology solutions provider is seeking a motivated EUC Support Engineer in Melbourne, VIC.The ideal candidate has over 3 years of experience in desktop and end-user support, capable of providin... Show more

 • Promoted

Event Setup & Logistics Coordinator

Moreton HireMelbourne, AU

Moreton Hire in East Melbourne is looking for an Account Coordinator to support event operations by preparing, delivering, and maintaining event infrastructure and equipment.You will assist with se... Show more

 • Promoted

Regional Support Coordinator

MyIntegraMelbourne, VIC, AU

At MyIntegra, our NDIS Support Coordinators assess needs and coordinate support for NDIS participants referred to MyIntegra for Support Coordination services.This role is remote, but the successful... Show more

Operations & Admin Coordinator — Close-Knit Team

PointerWilliamstown, AU

A leading supplier of corporate uniforms located in City of Banyule is looking for a reliable individual for operational administration and customer service.This role involves managing purchasing, ... Show more

 • Promoted

NDIS Intake and Scheduling Officer

Ability Action AustraliaWilliamstown, AU

We are one of the largest providers to the NDIS, supporting over 10,000 participants every year with the care they need, when and where it is needed.We have a multi-disciplinary team approach, buil... Show more

 • Promoted

VFX Production Assistant - Coordinate & Admin Support

FramestoreMelbourne, AU

A leading creative studio in Melbourne is seeking a VFX Production Assistant to support the post-production team.Responsibilities include liaising with the Production Team, maintaining the Show cal... Show more

 • Promoted

Data Centre Hardware Coordinator — 12-Month Contract

PeoplebankMelbourne, AU

A leading Australian technology firm is looking for a Hardware Co-ordinator in Melbourne.This role involves managing hardware activities, ensuring process efficiency, and delivering high-quality cu... Show more

 • Promoted

Client Services Coordinator

Rezonate RecruitmentMelbourne, AU

Recruitment Consultant at Rezonate Recruitment - Connecting talented Business Support Professionals with exceptional employers across Australia!.CLIENT SERVICES / TAX ADMINISTRATION POSITION - MULT... Show more

 • Promoted

Data Centre Services Project Coordinator

CDCMelbourne, AU

A leading data centre operator in Melbourne is seeking a Project Coordinator to support large-scale data centre builds.This role requires strong coordination across plumbing, electrical, and mechan... Show more

 • Promoted

Bytewize Vacancy 2026-2581 for Specialist Technicians

BytewizeMelbourne, AU

Bytewize Vacancy 2026-2581 for Specialist Technicians.Hoppers Crossing, Australia | Posted on 15/07/2026.Job Location Hoppers Crossing Secondary College.Technical Support to Schools Program (TSSP) ... Show more

 • Promoted

Training and Development Coordinator – Engineering Operations

Ocado GroupMelbourne, AU

Training and Development Coordinator – Engineering Operations.Reports to: Vice President, Engineering Operations.The Training and Development Coordinator plays a central role in identifying, planni... Show more

 • Promoted

Events Admin & CRM Support Coordinator

National Gallery of VictoriaMelbourne, AU

A prestigious gallery is seeking an Event Administration Assistant in Melbourne, Victoria.The role involves providing administrative support to the Events team, maintaining systems, and liaising wi... Show more