Senior Client Growth Manager

Overview

Join to apply for the Senior Client Growth Manager role at Ampersand.

A leading professional services firm is seeking an experienced Senior Client Development professional to play a pivotal role in advancing its client-focused strategy.

• Sydney, Brisbane or Melbourne location
• Join a high-performing team and help shape the approach to client development
• Flexible working environment

This high-profile position sits within a top-performing and well-regarded business development, marketing and communications function at one of Australia's most highly sought-after professional services firms.

This role is instrumental in driving a culture of client-centricity by coaching stakeholders, embedding best practice, and building internal capability around client development. Working closely with partners, client leads and business development professionals, you will lead a range of strategic initiatives designed to enhance client relationships, drive growth, and elevate the client experience.

Key Responsibilities

• Lead multiple client engagement programs across key client and prospect portfolios
• Coach stakeholders across all levels of the firm to build capability in client conversations, planning and growth initiatives
• Develop and implement toolkits, frameworks and processes to enable sustainable client development practices
• Facilitate and manage structured client engagement meetings, including agenda setting, follow-up and tracking of outcomes
• Partner with BD and Client Managers to uncover growth opportunities, ensure accountability and measure progress
• Design and deliver internal training, toolkits and resources to upskill teams in client development
• Contribute to broader client development strategy, including value proposition development and go-to-market plans

About You

• Extensive experience (ideally 10+ years) in senior business development or client development roles within a professional services environment (accounting, consulting or legal preferred)
• A strong track record of influencing senior stakeholders and coaching teams to embed client development strategies
• Excellent interpersonal and communication skills, with the confidence to challenge thinking, guide conversations and align diverse views
• High emotional intelligence and a collaborative working style
• A strategic, structured approach to building internal capability, enabling others to drive client outcomes effectively

This is a fantastic opportunity to drive impact across a national platform and be part of a collaborative, flexible and forward-thinking team.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing and Business Development

Industries

• Professional Services, Legal Services, and Accounting

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