CX Standards Lead for Digital ID & CDR

A government department in Australia is seeking an EL1 Consumer Experience Standards Specialist to lead the development and maintenance of CX technology guidelines. You will work across various teams to ensure high-quality customer experiences in the delivery of Australia’s Digital ID system and CDR regulatory frameworks. The ideal candidate will have a strong understanding of digital service design, excellent communication skills, and the ability to translate complex requirements into intuitive user experiences. This is a full-time position based in Canberra. #J-18808-Ljbffr