Lead/Appointment Booking Agent - NO COLD CALLING! HOT Inbound Leads -

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******NO COLD CALLING - INBOUND LEADS******

******IN OFFICE ONLY MELBOURNE CBD, NO REMOTE OR INTERNATIONAL WORKERS******

****** ENGLISH SPEAKING APPLICANTS ONLY******

About our Company:

Become apart of something bigger! Making a difference in the lives of everyday Australians.

Join the 2025 NDIS Business Consulting and Compliance Firm.

Founded in 2023. We are team of motivated, hardworking, passionate individuals that decided to bring our industry knowledge to ensure a positive change in Australia's Healthcare like (NDIS, Aged Care & DVA with many more to come.

We are passionate about assisting everyday Healthcare workers to ditch the 9am -5pm and become essential business owners / Providers and running a successful and compliant business.

We are now searching for our next superstar appointment setter or booking agent!

We believe in a work hard, play hard.

We pay well above minimum wage!!! + bonuses and team incentives and nights out!!

Healthcare Consulting empowers Healthcare, Allied health and many other professionals to establish, understand and grow their own government-funded NDIS, DVA and Aged Care (SAH) businesses.

Unlike "traditional" consulting firms, we provide hands‑on support, guiding clients through NDIS and other registrations, business development, participant acquisition, operational training, and ongoing mentorship.

Our expertise in compliance and tailored solutions have helped numerous clients successfully launch and expand their businesses with a 100% audit success guarantee and success rate to date, our mission is to deliver an unparalleled, stress‑free, and empowering experience for our clients.

Role Description - ( Client / Booking Agent - NO CALLED CALLING! INBOUND LEADS)

Please only English speaking applicants.

We are seeking a Lead Booking Agent to contact inbound leads that have expressed their interest to have a free business consultation.

The opportunity is for a full-time hours starting on casual bases until completion of probationary period, once probation has finished will be given an opportunity to swap to full time employee with opportunity for overtime, training included, on‑site role based in Elizabeth Street Melbourne, VIC.

The Lead or Appointment Booking Agent will oversee booking operations, manage consultants schedules, handle customer inquiries, and coordinate with clients and service providers to ensure seamless bookings and communication.

The role involves maintaining booking systems, providing exceptional customer service, driving sales initiatives, and ensuring clients meets pre‑requirements to book a free consultation.

The selected candidate will also implement strategies to optimise department scheduling and overall meeting booked.

Qualifications or Skills Required

• Strong Communication and Customer Service skills to effectively interact with clients and providers.
• Proficiency in using modern Booking Systems preferably experience with Pipedrive, Gmail, Teams but not required. Attention to detail to maintain consultants booking and schedules.
• Demonstrate willingness to learn, grow and potential scale to within the organisation.
• Excellent time management and organisational skills to ensure efficient booking and operations.
• Prior experience in called calling, sales or a similar role is prefered but not required
• A proactive, customer‑focused approach coupled with the ability to meet performance targets.

Please forward a current resumes to: enquiries@healthcareconsultingaus.com.au

www.healthcareconsultingaus.com.au

HEALTHCARE CONSULTING

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Management and Manufacturing

Industries

• Business Consulting and Services

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