Inventory Specialist - Sydney

We're on the lookout for a proactive, detail‑oriented and hands‑on Inventory Specialist to join our Fulfilment & Inventory team at our Waterloo Head Office. This role is ideal for someone who enjoys structure, systems and problem‑solving, and who takes pride in keeping things running smoothly behind the scenes. You'll play a key role in supporting inventory accuracy, delivery efficiency and customer satisfaction, while working closely with Sales, Fulfilment, Warehousing and Transport partners.

You'll also have the opportunity to grow your skills across inventory management, systems and operational processes, with clear exposure to the national inventory function.

Key responsibilities

• Supporting order handover from Sales, ensuring accurate data entry and validation across systems
• Coordinating stock allocation and transfers to meet customer and project requirements; scheduling deliveries to optimise routes, timelines and operational efficiency
• Acting as a key point of contact for inventory‑related customer enquiries
• Managing and resolving post‑sale and delivery‑related issues, escalating where required
• Maintaining accurate inventory records and updating internal systems
• Supporting fulfilment SOPs and contributing to continuous improvement initiatives
• Attending WIP (Work in Progress) meetings and tracking order and delivery status
• Collaborating with internal teams to ensure a seamless, customer‑focused experience
• Supporting general inventory and fulfilment administration as required

Requirements

• Experience in inventory, logistics, fulfilment, warehousing or operations support (or a strong willingness to learn)
• Strong attention to detail and confidence working with systems and data
• Clear and professional communication skills, both written and verbal
• A collaborative, team‑first mindset with the ability to work autonomously when needed
• Confidence handling customer queries and resolving issues with empathy and efficiency
• Reliability, organisation and a proactive approach to problem‑solving
• An interest in building a longer‑term career in inventory, operations or supply chain
• Experience with ERP systems and inventory management tools (highly regarded)
• Full permanent working rights

Benefits

• The opportunities you need to grow, develop and craft a career you're proud of within the global Eco Outdoor business
• Paid parental leave, so we can look after you while you welcome a new human
• A 50 per cent off employee discount on Eco Outdoor products
• Company‑sponsored shenanigans and activities to connect with your team and the broader Eco Outdoor crew, from axe‑throwing escapades to lawn bowls and trivia nights
• A culture of unbelievable hospitality... hello in‑house barista coffee machine
• The opportunity to give back via our internal Social Housing and Sustainability teams

Established in 2001 by expert minds from the landscape design and construction industries, Eco Outdoor is an Australian‑founded global brand with showrooms in Australia, New Zealand and North America. We're constantly experimenting, innovating and pushing creative boundaries, delivering the highest‑quality natural stone and architectural surfaces (and outdoor furniture collections) to the international architecture market.

We employ around 130 people across the globe, all of whom are dedicated to innovating, crafting and providing remarkable products and unbelievable hospitality to our clients and collaborators in the architecture and design space. We thrive on constant reinvention; regular development opportunities and a passionate culture grounded in connection and involvement.

We're a tribe of collaborators, critical thinkers, problem‑solvers and challenge‑embracers, and we nurture our incredibly talented people to put their best foot forward every day. That starts with our core values – Be a Game Changer, Only Accept Awesome, Play as a Team, Be Curious, Get Fired up – which are deeply ingrained in our culture. Basically, we're all about fostering an innovative, industry‑leading, collaborative, creative, passionate team to reach their fullest potential. That's good for humans and good for business.

If this sounds like your kind of gig, we'd love to hear from you. If you need more information before you apply, check out our website, LinkedIn or Instagram. If you have questions those sites don't answer, flick us a line at people@ecooutdoor.com.au unless you're a recruitment agency, in which case: no, thanks. We've got this one covered.

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