Software Engineer - Global, User-First, AI-Powered Apps

Overview

We come from global technology leaders and hyper-growth startups, including Stripe, Google, Dropbox, Canva, Atlassian, Bain, and BCG – from Sydney to New York to London.

This is how we like to work

Our operating principles are fluid. They sometimes reflect how we work, how we work at our best, or how we aspire to work but don't always achieve.

We set an ambitious pace, and make it sustainable with ruthless focus

This is most commonly a game of inches: small day by day decisions that compound into company-changing effects on velocity. We interrogate what matters most (starting from our users) and focus on that.

We prioritise agency, empowerment, conviction, and accountability

We act with agency, are empowered to own things, make high conviction decisions, and take accountability for the outcomes. Change the things you want to change. You don’t need permission.

We (really, really) start from the user

Lots of companies have a principle that the user comes first. We really mean it. We are playing a long-term game based on the idea that understanding our users deeply and treating them well is the best path to win.

We are truly excellent to each other

Being excellent to each other is unusually important to Lorikeet. We will not tolerate “brilliant jerks” (or just jerks). If you want to work with us, be prepared to treat your colleagues excellently; they\'ll do the same.

We put a premium on clear, efficient and thoughtful communication

We are building Lorikeet globally to support our global customer-base and take advantage of diverse talent and experience. Being exceptional at operating as a multi-geo, multi-timezone team is a critical to us.

Hear what it\'s like. Straight from (some of) our team.

We\'re a globally distributed team with Australian roots.

“I love that our core focus is improving CX: it's not to maximise our use of AI, it's to make support better for everyone. I get to work alongside so many clever and kind people who I'm comfortable challenging (and be challenged by), which makes this place really special.”

"For me, the most important thing is working in a high-trust, collaborative environment—and that’s been core to my experience at Lorikeet. The talent here is not only incredibly dense, but also egoless. That same mindset shapes how we work with our customers."

Nathan Hu

“I don't buy the AI hype. But I joined Lorikeet because of how the team sees AI. As Steve puts it, 'What matters in our space is how to solve specific problems. Agents are the how, not the why.' We focus on solving problems, and by starting with the most challenging (and customer-facing) use cases. We've built something special, and this focus was a key factor.”

“This team makes the seemingly impossible, possible. That’s what happens when you combine talent, trust, and a clear sense of direction. We’re building something global, and we’re doing it the right way.”

Remy Wheat

Head of Operations

“It’s the trifecta of driving direct impact, with the best team, at scale: We run towards our customers’ gnarliest support problems, with a group of smart, motivated people, through the power of exceptional software.”

Business Operations

“Working here has been the best way to get hands-on with AI while making a real impact on customers. Being at the cutting edge of new technologies, surrounded by a talented and diverse team, has shown me the incredible—and often underrated—strength of Australian tech.”

Mikun Adewole

“Some of the best career advice I’ve received is to keep chasing 'the new thing'. I’m learning an insane amount every day and loving it. I’m also genuinely energised by my work—and I think a big part of that is because Lorikeet’s operating principles, like ‘We (really really) start from the user’ and ‘We are truly excellent to each other’, align closely with my own values.”

AI Implementation Strategist

“We’re all driven by the same mission: building something truly valuable for our users. It’s the rare kind of place where you grow quickly and love what you’re creating. We are customer obsessed, and it shows!”

Business Operations

“I’m fascinated by AI’s potential to drastically advance the way that people work and live. The fact that I get to contribute to this progress at a place surrounded by motivated, creative individuals who treat each other so well is a tremendous bonus.”

Nathaniel Houghton

Founding Account Executive

"The team is a truly exceptional combination of intelligence, humility, curiosity, and empathy. You can see these factors contributing to success every day. We tackle problems on the cutting edge of CX and when everyone around you is willing to put the work in with a positive attitude it drives you and your customers to become successful much more rapidly."

Jake Antoniello

We\'re growing #theflock globally. See below for our current open roles.

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