Marketing Executive- South Bank, QLD

Marketing Executive- South Bank, QLD

Job no: 532517 Brand: Travel Associates Work type: Full time Location: Queensland Categories: Marketing and Communication

Marketing Executive: Shape customer journeys, power brand growth, and bring bold marketing ideas to life.

As a Marketing Executive, you'll play a key role in growing brand awareness, driving customer engagement, and supporting business growth through innovative, data-driven marketing initiatives. Working closely with the Marketing Team Leader, you'll help execute strategic marketing activities across digital channels while contributing to lead generation, customer retention, and acquisition outcomes. This is a fantastic opportunity for a developing marketing professional who enjoys combining creativity with analytics and thrives in a collaborative environment

DAY TO DAY YOU WILL...

• Design and implement email marketing campaigns
• Track performance against KPIs and key deliverables
• Monitor and improve website performance and content effectiveness
• Support strategies designed to grow customer numbers and engagement
• Analyse campaign and customer data to support informed marketing decisions
• Work collaboratively with sales teams, external marketing partners, and clients
• Respond to and elevate customer feedback, enquiries, and complaints in a timely manner
• Grow and maintain customer databases through CRM activities and KPI-driven initiative
• Create, monitor, and report on paid performance campaigns across search and social media channels
• Assist in the execution of the brand marketing plan to drive customer acquisition, retention, and growth
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

YOU'LL BE PERFECT IF YOU HAVE...

• 1-3 years of marketing experience
• Excellent written and verbal communication skills
• Completed or currently studying a marketing degree
• Strong time management skills and a customer-focused mindset
• Experience across digital marketing, website content, email marketing, and social media
• Experience using CRM platforms to manage customer databases and performance initiatives
• Strong analytical and reporting skills with the ability to use data to make informed decisions
• Working knowledge of digital marketing channels, including paid search, email marketing, and social media
• A collaborative approach combined with the ability to work autonomously and solve problems independently

What you'll enjoy:

• Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
• Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
• Development: Individualised Learning & Development pathway options
• Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
• Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
• Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
• Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
• Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
• Mental Health: Support and Employee Assistance Program for staff and family
• Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
• Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
• Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

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