Parts Advisor

Brandt has an opportunity for a Parts Advisor to join our Pakenham team. If you are looking to work with a globally recognised brand and enjoy variety and teamwork, we want to hear from you.

As a Front Counter Parts Advisor, you will play a key role in delivering the premium customer experience Brandt/John Deere is known for.

Responsibilities

• Providing exceptional front counter service to retail, trade, and internal customers
• Interpreting parts requirements for John Deere agricultural, turf, and construction equipment
• Assisting workshop technicians with timely and accurate parts supply
• Processing parts sales, invoices, and customer orders
• Using John Deere parts catalogues and dealership systems to identify and source parts
• Managing inventory levels, including stock ordering, bin maintenance, and adjustments
• Receiving, checking, and storing incoming parts and materials
• Locating, picking, and dispatching parts to customers and other branches
• Maintaining accurate records for inventory, sales, and transactions
• Contributing to a safe, organised, and efficient parts department
• Other duties as required

About you

• Strong communication skills with a customer-first mindset
• Experience in parts interpretation or familiarity with John Deere equipment (highly regarded)
• Ability to interpret technical diagrams and parts information
• Strong problem-solving skills and attention to detail
• Ability to multi-task in a busy dealership environment
• Comfortable working independently and as part of a close-knit team
• Confident using computer systems and electronic parts catalogues

What’s in it for you?

• Be part of an iconic, globally recognised John Deere brand within Brandt Global Dealership Network.
• A supportive team culture with ongoing John Deere training and development
• Clear pathways for career progression within our nationwide and global network
• Family-friendly and flexible workplace
• Access to our Employee Assistance Program

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