Talent.com
Kopp Travels
Travel Customer Support SpecialistKopp Travels • Canberra, Australian Capital Territory, Australia
Travel Customer Support Specialist

Travel Customer Support Specialist

Kopp Travels • Canberra, Australian Capital Territory, Australia
7 days ago
Job type
  • Remote
  • Quick Apply
Job description

Kopp Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to support our clients throughout their travel journey from the moment they book until they return home.

This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms
  • Assist with travel bookings, changes, cancellations, and special requests
  • Provide accurate information about destinations, travel requirements, and agency policies
  • Follow up with clients to confirm trip details and overall satisfaction
  • Handle questions or concerns with empathy, professionalism, and strong problem-solving skills

Ideal Candidate

  • Excellent written and verbal communication skills
  • Customer service experience (travel or hospitality experience is a plus, but not required)
  • Organized, dependable, and detail-oriented
  • Comfortable using technology and learning booking platforms and systems
  • Passionate about travel and helping others create memorable experiences

What We Offer

  • 100% remote position with flexible scheduling
  • Opportunities for growth within the agency
  • Travel perks and exclusive industry discounts
  • Supportive team environment with ongoing training and guidance

If you’re enthusiastic about travel and enjoy delivering exceptional client support, we’d love to hear from you.
Apply today and start your journey with Kopp Travels USA.

Create a job alert for this search

Travel Customer Support Specialist • Canberra, Australian Capital Territory, Australia

Similar jobs

BUSINESS TRAVEL CONSULTANT

Corporate Travel ManagementACT, AU

CTM is an award-winning provider of travel service solutions spanning corporate, events, leisure and loyalty markets.Headquartered and founded in Australia, CTM has offices all around the world, in... Show more

Travel Customer Support Specialist

Tellez TravelsCanberra, AU

Travel Customer Support Specialist.This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.Respond promptly ... Show more

 • Promoted

SaaS Customer Success & Support Specialist

Arventa Pty LtdCanberra, AU

A leading provider of Risk Management Software is seeking a Customer Support Officer in Canberra.This full-time role focuses on building relationships with customers and enhancing their success usi... Show more

 • Promoted

Remote Travel Support Specialist — Flexible Hours & Perks

Tellez TravelsCanberra, AU
Remote

A travel agency is seeking a reliable and service-driven Travel Customer Support Specialist to assist clients throughout their travel journey.The ideal candidate enjoys helping people and pays clos... Show more

 • Promoted

Corporate Travel Consultant: SME Focus & Growth

Corporate Traveller AustraliaCanberra, AU

A leading travel management company is looking for an experienced Travel Consultant to join their dynamic team in Australia.In this role, you will coordinate travel itineraries for corporate client... Show more

 • Promoted

Cluster Reservations Coordinator

Tfe HotelsACT, AU

Cluster Reservations Coordinator.The world is full of eager travellers waiting to fulfil their dreams.But it’s our Reservations Coordinators that turn that daydreamed experience into reality.From a... Show more

Customer Representative

InspiredCanberra, AU

About the job Travel customer representative.As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the... Show more

 • Promoted

Leisure Travel Consultant - Flight Centre Corporate Benefits - Remote, Australia

Flight Centre Travel GroupACT, AU
Remote

Flight Centre Corporate Benefits is looking for experienced Travel Consultants with a passion for helping our customers unwind from the 9-5 grind with unique leisure travel experiences.Corporate Be... Show more

Travel Customer Support

RemotetravelcareersCanberra, AU

We are seeking a remote Travel Customer Support representative to handle customer questions bookings and general trip assistance.Youll provide timely and clear support to make sure customers have a... Show more

 • Promoted

Travel Customer Representative

Penny's AdventuresCanberra, AU

Penny’s Adventures is a leading travel company that specializes in creating unique and unforgettable experiences for our clients.We are committed to providing exceptional customer service and helpi... Show more

 • Promoted

Travel Advisor – Reserved by Travel Associates – Australia Wide

Flight Centre Travel GroupACT, AU

Step into the future of luxury with Reserved by Travel Associates.Travel Associates, Australia’s most prestigious and awarded luxury travel agency network, is elevating its service offering with an... Show more

Travel Manager - Corporate Traveller - Canberra, ACT

Flight Centre Travel GroupACT, AU

Corporate Traveller stands as one of FCTG's top-performing brands globally.Our goal is to lead the SME market, offering a faster, simpler, and more seamless end to end travel experience, while cons... Show more

Groups Travel Consultant

Flight Centre Travel GroupACT, AU

If you have a passion for travel, experience in travel sales, a keen eye for detail and great destination knowledge then you'll fit right in as a Travel Consultant in our Groups team.Our purpose is... Show more

Travel Consultant ( Cruiseabout) Expression of Interest- Australia

Flight Centre Travel GroupACT, AU

Turn Your Love of Cruising into a Dream Career! .Absolutely love cruising in all its forms – ocean cruises, river cruising, and everything in between?  .Have a passion for turning travel dreams int... Show more

Remote Client Support Representative - Travel

Lees Dream VacationsCanberra, ACT, Australia
Remote
Quick Apply

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey.In this fully remote role, you will serve as a key point of contact for travelers, p... Show more

Global Travel Solutions Consultant

Corporate Travel ManagementCanberra, AU

Corporate Travel Management is seeking a Travel Consultant in Canberra, Australia.This role focuses on qualifying travel requests, managing bookings, and ensuring exceptional client service through... Show more

 • Promoted

Business Travel Consultant

Corporate Travel ManagementCanberra, AU

Travel Consultant Opportunity, working with CTM's Government Clients.CTM is an award-winning provider of travel service solutions spanning corporate, events, leisure and loyalty markets.Headquarter... Show more

 • Promoted

Commercial Support Specialist

KBR, Inc.Canberra, AU

KBR is seeking a motivated and skilled Commercial Support Officer to support the Electromagnetic Warfare Intelligence Systems (EWIS) Joint & Air Systems Program Office (SPO).In this role, you will ... Show more