Geelong Disability Support Worker

CareChoice is a NDIS and TAC/ WorkSafe registered disability services provider. We deliver a wide range of services and provide complex support across the Disability sector in a range of settings including home care, residential, community and Specialist Disability Accommodation.

CareChoice is committed to service excellence and works closely with clients, their families, and key stakeholders to ensure individuals receive the very best person-centred care. The CareChoice team are passionate about their work and pride themselves in delivering an exceptional calibre of service.

Our values

Our philosophy of service provision is based upon our values of:

• People, First
• Brilliant Together
• Bring Our Best. Always
• Relentless Optimism

Benefits & culture

CareChoice is proud to be an EEO employer. We support an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

As part of our commitment to putting People first, you’ll enjoy industry-leading wellbeing support and benefits at CareChoice, including:

• Access to your pay as you earn it via our financial wellbeing partner
• Employee Pathways Scholarships
• Employee Support Fund
• Free ongoing training and development
• Paid Pregnancy loss leave for either parent
• Flexible work options
• A number of employee wellness platforms including EAP, free flu shots and travel discounts
• Discounts with several department store retailers, events & entertainment, home & technology
• Further discounts with groceries & beverages, shopping & fashion, sports & leisure, fuel and transport
• Car, health insurance and energy benefits
• Monthly & Annual Recognition & Reward for Employee of the Month
• Service Recognition & Reward Program
• Career development opportunities including secondments and Job-Ride-A-Long program

From the moment you step through our doors, you’ll feel welcome and supported to do your best work and really make a difference in people’s lives.

About The Role

As a Geelong Disability Support Worker in our Support Worker team, you will provide high-quality, person-centred support to people with disability in a 24/7 care environment. Working on a casual basis, you will assist participants to live as independently as possible within Supported Independent Living settings, while managing complex behaviours of concern with professionalism, empathy and consistency. You will work collaboratively with families, guardians and other professionals to implement individual support plans, promote choice and control, and ensure a safe, respectful and empowering environment for each person you support.

What You'll Do

• Provide day-to-day support to participants in a 24/7 Supported Independent Living environment, including assistance with personal care, daily living tasks and community access.
• Implement behaviour support strategies and plans to safely and effectively support participants with complex behaviours of concern.
• Follow individualised support plans, risk assessments and routines to promote participant independence, dignity and quality of life.
• Support participants to develop daily living skills, social skills and community participation in line with their goals and NDIS plans.
• Monitor and respond to changes in participants’ physical, emotional and behavioural presentation and escalation concerns as required.
• Accurately document progress notes, incident reports and any relevant observations in line with organisational and regulatory requirements.
• Work collaboratively with families, guardians, behaviour support practitioners and other health and allied health professionals.
• Maintain a safe living environment by following all WHS, manual handling, infection control and emergency procedures.
• Administer or support with medication in line with organisational policies and competency requirements (where applicable).
• Contribute to a positive team culture by communicating openly, attending handovers and participating in training and supervision.
• Work across a 24/7 roster, including mornings, evenings, sleepovers/active nights, weekends and public holidays as required.

Criteria

• Minimum 2 years’ experience working as a Disability Support Worker or in a similar role, preferably in Supported Independent Living or 24/7 care environments.
• Demonstrated experience supporting people with complex behaviours of concern, using positive behaviour support approaches.
• Certificate III or IV in Disability, Individual Support, Community Services or equivalent qualification.
• Proficiency in spoken and written English, with the ability to complete clear and accurate documentation.
• Solid understanding of person-centred practice, human rights and the principles of choice, control and inclusion for people with disability.
• Knowledge of NDIS practice standards, participant safeguarding and duty of care in disability support settings.
• Ability to follow behaviour support, care and risk management plans with consistency and attention to detail.
• Strong interpersonal and communication skills, with the ability to build rapport and maintain professional boundaries.
• Physical capacity to perform manual handling and personal care tasks safely in a 24/7 care environment.
• Current First Aid and CPR certificates (or willingness to obtain).
• Current NDIS Worker Screening Check and Working With Children Check (or ability to obtain as required by legislation).
• Current Victorian driver’s licence and access to a reliable, insured vehicle (if required for participant transport).
• Availability to work flexible, rotating shifts across days, evenings, nights, weekends and public holidays.

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