Genesys Cloud Specialist: Drive Automation & CX
Auto & General Australia • Brisbane, AU
30+ days ago
Job description
A leading insurance provider in Queensland is seeking a Unified Communications Technical Specialist responsible for managing the Genesys Cloud platform. This role includes optimizing customer engagement, implementing automation processes, and collaborating with internal and external stakeholders. The ideal candidate should possess Genesys Cloud certifications and strong communication skills, with a focus on both technical support and continuous improvement practices. Join a growing company close to home, with exciting professional development opportunities. #J-18808-Ljbffr