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Hunter Douglas, Inc.
Senior Platform Engineer (Azure/DevOps)Hunter Douglas, Inc. • Melbourne, AU
Senior Platform Engineer (Azure/DevOps)

Senior Platform Engineer (Azure/DevOps)

Hunter Douglas, Inc. • Melbourne, AU
30+ days ago
Job description
  • Own and operate Azure infrastructure across all HDEcom Brands: VMs, App Services, Azure SQL, network, storage.
  • Maintain and improve CI/CD pipelines in Azure DevOps for .NET services and Shopify integrations.
  • Monitor platform health, respond to alerts, diagnose and fix issues during APAC hours.
  • Push infrastructure-as-code adoption, improve DR posture, and tighten deployment automation.
  • Manage Cloudflare configurations (DNS, WAF, caching, Page Rules) across the portfolio.

Incident Response & Operational Continuity

  • Follow and improve existing SOPs documented in Confluence; apply them as first responder during APAC hours.
  • Triage production incidents, restore service, elevate when needed, document root cause.
  • Contact and coordinate with third‑party vendors (hosting partners, services contractors) directly.

Application & Database Support

  • Monitor Azure SQL performance, investigate slow queries, manage index health, elevate complex issues.

Security & Compliance

  • Execute patching cycles for OS and middleware.
  • Participate in access reviews, identity management, and security hardening.
  • Support SOX compliance activities for infrastructure controls and audit evidence.
  • Work closely with the external development, QA, and DevOps team as you will share the most time‑zone overlap.
  • Help with infrastructure requests, environment provisioning, and deployment support.
  • Lead handover sessions so nothing falls through the cracks between shifts.

Required Experience & Skills

  • 5–8 years in infrastructure engineering, DevOps, or site reliability engineering.
  • Solid Windows Server and IIS administration skills.
  • CI/CD pipeline design and maintenance (YAML pipelines, release gates, artifact management).
  • Working knowledge of .NET / C# applications — enough to read logs, restart services, and triage errors.
  • Familiarity with Cloudflare or similar CDN/edge platforms.
  • Experience with Datadog or similar monitoring and alerting tools.
  • Strong incident management skills: calm under pressure, methodical, thorough in documentation.
  • Effective communicator; you'll work across several countries and time zones daily via MS Teams, Jira, and Confluence.

Nice to Have

  • Experience with Shopify or ecommerce platforms at an infrastructure level.
  • Infrastructure‑as‑code (Terraform, Bicep, ARM templates).
  • SOX or similar compliance frameworks in a technology context.
  • Linux comfort (Ubuntu) for occasional CLI‑based tooling work.
  • Interest in AI‑assisted operations and tooling.

What We Offer

  • Global team — you'll collaborate daily with colleagues across several countries.
  • Autonomy and ownership — this is not a ticket‑queue role; you'll actively participate in and shape how APAC operations work.
  • Modern stack: Azure‑native, .NET, Jira/Confluence, MS Teams, AI tooling, and a culture that embraces automation.
  • Career growth into a potential Asia Pacific tech lead as the region's footprint grows.

Requirements added by the job poster

  • 3+ years of work experience with Azure DevOps Services
  • Working in an onsite setting
  • 5+ years of work experience with Microsoft Azure

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Senior Platform Engineer (Azure/DevOps) • Melbourne, AU

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