Senior Software Engineer (Observability)

Join the team redefining how the world experiences design.

Hey gday mabuhay kia ora 你好 hallo vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer so well get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if youre near one) at home or a bit of both its up to you.

What youd be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think thats all part of the fun. So this will give you the flavour of the type of things youll be working on when you start but this will likely evolve.

At the moment this role is focused on:

• Being responsible for designing building and continuously improving our observability platforms pipelines and tooling that are used by all Canva engineers.
• Providing technical leadership and expertise to drive pragmatic solutions and dive into impactful design decisions.
• Brainstorming researching prototyping to optimize our metrics and continuous profiling platforms as well as refining their operational effectiveness and reliability.
• Being proactive in improving the metrics and continuous profiling querying visualisation and monitoring user experience and advocating for best practices.
• Participating in team ceremonies knowledge sharing brainstorming sessions etc.
• Becoming an observability champion evangelising the best practices and guiding other Canva engineers in the observability space.
• Identifying and advocating for solutions cross-functionally to ensure all Canva engineers can make the best use of our metrics continuous profiling and insights platforms.

Youre probably a match if:

• You are proficient and happy to code in Python Golang and/or Java.
• You have deep knowledge and understanding of Computer Engineering fundamentals and first principles.
• You are proficient with infrastructure-as-code were a Terraform and Jsonnet shop but strong experience with other IaC tools will do the trick.
• You have practical experience with and knowledge of AWS services (EC2 EKS Lambda SQS Kinesis S3 MSK) or equivalent.
• You have experience with Observability technologies having competency with tools like Prometheus Grafana OpenTelemetry or equivalent.
• Experience with highly reliable and available high throughput distributed data pipeline systems with highly scalable databases.

Not essential but helpful experience

• Have deep experience with OpenTelemetry as it underpins a lot of the tooling the team owns.
• Have experience designing building and running metrics and monitoring infrastructure at a large scale; experience with distributed Prometheus clusters (Thanos Cortex Mimir M3) or similar databases is highly regarded.
• Have experience with data handling / pipelining at scale (experience with Kinesis and Kafka is highly regarded).
• Have experience with Kubernetes particularly running stateful workloads at scale.
• Have experience with data security data obfuscation.
• Have experience with alerting and SLA/SLO theory and industry best practices.

About the team

The Observability Insights Metrics and Profiles Team is part of the Observability sub-group and is responsible for the end-to-end experience for visualisation metrics continuous profiling and standardised alerting for Canva products and services.

Our goal is to provide our development team with world-class tools to view how their services are performing in production. We achieve this by combining industry-leading third-party solutions with our own in-house developed solutions. We work across the entire stack maintaining metrics and profiling SDKs (Java Golang Python) data pipelines and related infrastructure to tie it all together.

As we scale all of these areas require more sophisticated solutions to ensure that Canva developers can continue to grow without compromising on reliability or availability.

Whats in it for you

Achieving our crazy big goals motivates us to work hard - and we do - but youll experience lots of moments of magic connectivity and fun woven throughout life at Canva too. We also offer a range of benefits to set you up for every success in and outside of work.

Heres a taste of whats on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing social connection office setup & more
• Flexible leave options that empower you to be a force for good take time to recharge and supports you personally

Check out for more info.

Other stuff to know

We see AI as a powerful amplifier of creativity and technology at Canva. Were evolving how we assess AI skills in our Technology hiring experience - youll tackle interactive real-time challenges that reflect the kind of work we some interviews you may also be asked to solve a problem using an AI tool to show how you approach challenges with tech by your side. Your recruitment partner will walk you through what to expect. We make hiring decisions based on your experience skills and passion as well as how you can enhance Canva and our culture.

When you apply please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. We celebrate all types of skills and backgrounds at Canva so even if you dont feel like your skills quite match whats listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1