Sales Representative

Help families navigate one of the most important decisions in their child's education.

Contour works with high-achieving students across Maths, Science, English, UCAT prep, and selective entry exams. As a Sales Representative, you'll be the first person a family speaks to. You'll answer their questions, book trial lessons, and help them decide if Contour is the right fit. This is a sales role, but it works because you actually care about the outcome.

Great fit if you've recently finished a university degree, did well at school yourself, and can build genuine rapport with people, whether that's a parent weighing up an important decision or a Year 12 student who wants someone straightforward in their corner.

Who We Are

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 10,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 300+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

• Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
• Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
• Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

What You Will Do

• Connect with interested families: Contact students and parents who have enquired about Contour, registered their interest or are eligible for follow-up after a free trial. Most outreach takes place by phone, supported by email and text. This is primarily a B2C outbound-calling sales role, but you will not be working from completely cold prospect lists.
• Manage new enquiries: Respond to incoming phone, email and text enquiries, understand what each family needs, explain the most relevant programs and book free trial weeks.
• Drive enrolments: Follow up with families after their trial, answer concerns and clearly explain the value of the most suitable Contour program.
• Own your pipeline: Keep your CRM records accurate, complete follow-ups when promised and maximise every appropriate opportunity.
• Achieve your targets: Work towards clear activity, trial-booking and enrolment goals while maintaining an honest, student-focused approach.
• Improve the process: Share customer feedback and recurring questions with your Sales Team Leader to help improve the family experience and conversion process.

This is a full time, permanent role ( 38 hours a week ) weekdays 11am to 9pm and weekends 9am to 5pm, based at our Melbourne CBD campus .

These are the business’s operating hours, not an expectation that you work every day or every available hour. Evening and weekend availability is required .

What You Will Bring

• Strong communication skills , with the empathy to build real relationships with students and parents.
• Solution-focused , confident addressing concerns and guiding families through a decision rather than pushing them into one.
• Organised under pressure , able to manage multiple enquiries and follow-ups while staying focused on targets.
• Comfortable with CRM systems and quick to pick up new software (bonus points if you've used HubSpot before!).
• Strong academic record through VCE or equivalent.
• Bachelor's degree (completed or in progress) in Commerce, Business, or a related field.
• Genuinely student-focused , with a real interest in helping families succeed, not just closing a sale.
• Retail, hospitality, call centre, or sales experience ( preferred , not required).

Why You Will Love It

• Competitive salary ($70,000 base + uncapped commissions + super), extra leave, EAP access, and lifestyle perks.
• Purposeful work , you're often the first person a family speaks to, and how you show up genuinely shapes a student's start with Contour.
• Real ownership from day one , your pipeline, your targets, your calls.
• Structured training and coaching , weekly group sessions plus personalised feedback, with a real path to Senior Consultant or leadership for those who perform.
• Direct access to founders , no layers of management, inside one of the fastest growing education companies in Australia.
• A driven, easy-going team , hardworking but genuinely friendly, no corporate politics.

The pay range for this role is:

70,000 - 70,000 AUD per year (Melbourne CBD)

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