Voice of the Customer Analyst — Drive Service Excellence
AMP • Melbourne, AU
30+ days ago
Job description
AMP is seeking a Service Insights Analyst in Melbourne to drive meaningful outcomes by analyzing customer feedback and insights. The role involves developing VOC insight packs and collaborating with stakeholders to enhance customer experience.
The ideal candidate has 2+ years in a customer service or financial environment, with strong data analysis and reporting skills. If you thrive in a dynamic atmosphere and embrace change, AMP offers an inclusive, flexible workplace with a commitment to diversity.
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