Head of Customer Care & Remediation

Bendigo Bank is seeking a strategic leader for the Customer Enablement division to enhance support services. The role involves overseeing key functions like Mortgage Help and Customer Resolutions, requiring significant senior management experience in banking.

The ideal candidate will champion customer vulnerability initiatives and ensure compliance with regulatory frameworks. Offering a full-time, permanent position with hybrid work options, this is a unique opportunity to make a meaningful difference.

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