Senior Business Analyst – Collections (Banking Transformation)
Ampstek • Melbourne, AU
30+ days ago
Job description
Position
Senior Business Analyst – Collections (Banking Transformation)
Location
Sydney/Melbourne
Contract
6+ Months and extendable
Must Have Skills
- Strong business process mapping (L3/L4, Holocentric preferred)
- Experience writing user stories and acceptance criteria (Given/When/Then)
- Experience in workshops & discovery facilitation
- Ability to translate business requirements into functional specifications
Key Areas
- Operations
- Product
- Technology
Domain Experience
- Banking / Financial Services (preferably Collections / Hardship / Debt Management)
- Experience in large‑scale migration or transformation programs
Tools Experience
- JIRA and Confluence
- Process Mapping – Visio and Holocentric
- Data Traceability – Excel (Advanced)
- AI productivity improvements – Microsoft Copilot, Prompt‑based Querying
Nice to Have Skills
- Functional and techno‑functional BA with collections knowledge for legacy transformation
Role Description
To support the end‑to‑end analysis, documentation, and validation of business processes and requirements across the Collections Migration Program, ensuring alignment with target state platforms (e.g., PLATO, AssistNow, downstream systems).
#J-18808-Ljbffr