Retail Team Leader
Be the Go-To Leader on the Floor
At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!
The Role:
Relay is your easy stop for your travel essentials on the go. With a wide range of drinks, snacks, and everyday must haves, plus friendly staff to help you out, it's convenience made simple - just what you need, right when you need it.
We’re looking for a committed and enthusiastic Team Leader to join our retail family at Hobart Airport in a Full-Time capacity. If you love connecting with people, creating memorable customer experiences, and inspiring others – this is your moment.
Available for morning shifts starting at 5AM-1PM (Monday+Tuesday required but other days are flexible)
What You’ll Do:
- Deliver standout customer experiences – lead by example
- Guide and support your team to meet service and sales targets
- Maintain high visual merchandising and presentation standards
- Communicate clearly and respectfully with customers and team
- Bring accountability, reliability, and positivity to every shift
What We’re Looking For:
- Experience in a team leadership role within a fast-paced retail or hospitality setting
- Confident communicator and motivator
- A passion for customer service and making people feel welcome
- Ability to stay organised, focused, and cool under pressure
- A respectful and team-oriented attitude
- Flexible availability (early mornings, nights, weekends & holidays)
- Valid working rights & ability to obtain an Aviation Security ID Card
Perks & Benefits:
- Parking – Based on location we offer free/subsidised airport parking for our employees
- Dynamic Airport Environment – Work where no two days are the same
- Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
- Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
- Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
- Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus
- Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
- Employee Assistance Program – Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
We Value Diversity & Inclusion
At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.
Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.
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