We’re looking for a Client Account Manager who doesn’t wait to be told what needs doing — someone who already knows. This is a commercially focused, client‑facing role at the centre of SwitchCo’s growth. You’ll own existing client relationships end‑to‑end, drive account expansion, and make sure the business never loses momentum on a deal due to lack of follow‑through.
This role works hand‑in‑glove with our Business Development Manager. Where the BDM opens doors, you make sure what’s behind them is polished, pipeline‑ready, and professionally delivered. Initially you’ll also carry Sales Coordinator responsibilities, with a transition plan in place as we scale.
Based in West Melbourne, you’ll be part of a tight, high‑performing team that operates like a specialist consultancy. At SwitchCo, you’ll have genuine influence over commercial outcomes and a direct line to leadership — no layers, no bureaucracy, just accountability and results.
This is a fast‑paced, commercially accountable role. You’ll need to be comfortable holding colleagues to account, challenging inaction when deals are at stake, and operating with a high degree of independence. The role carries real ownership — not just task completion.
A self‑starter who takes initiative, communicates proactively, and holds themselves to a high standard without being told to.
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Client Account Manager • Melbourne, AU
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