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Audio-Visual Technician L1 (Contractor)Events Engine • Sydney, AU
Audio-Visual Technician L1 (Contractor)

Audio-Visual Technician L1 (Contractor)

Events Engine • Sydney, AU
7 days ago
Job description

Take charge of AV support for a top flight corporate site to ensure high level meetings, calls, events and presentations are at premium standard.

ROLE SUMMARY

Theprimary function of the Audio-Visual Technician L1 (Contractor) is to provide AV technical support for all meeting rooms and AV equipment racks across our client’s campus. Working with the client’s on-site team and our off-site team to ensure resolution in a timely manner.

All services should be delivered punctually at scheduled times. TheAudio-Visual Technician L1is expected to deliver a high level of customer service and provide proactive and reactive support efficiently. TheAudio-Visual Technician L1 will perform incident management and elevate where appropriate.

Our client is a major fortune 500 global company, making for a high quality work place with future opportunities for growth and development

DUTIES AND RESPONSBILITIES

The responsibilities of the Audio-Visual Technician L1 (Contractor) include, but are not limited to:

  • Provide AV and VC set-up and technical support across all meeting rooms and VC equipped rooms
  • Fault finding and troubleshooting.
  • Escalate, raise, and update incidents to theregional lead.
  • Support events involving AV systems.
  • Provide reporting on room conditions and recommending upgrades and improvements.
  • Carry out proactive health checks in accordance with SOP.
  • Service continuity support including preparation for a restoration of service from Power Downs, Black Building Exercises and other planned or unplanned Business Continuity Management activities.
  • Assist with software upgrades
  • Assist with support for video/audio conferencing problems. Investigate faults and recommend further actions to rectify.
  • Help ensure all multi-media / presentation rooms are maintained in good working order.
  • Manual handling tasks will be required when necessary for moving equipment.

EMPLOYMENT DETAILS

Employment Status: Contractor (ATN Required)

Contract Term: 1 Year Prorata to March 2027 with potential renewal or transfer to full time employment

Wage: 75,000 - 100,000 AUD (dependent on prior experience)

Working Hours: Monday through Friday 09:00-18:00 (1- hour lunch break)

Location: Central Sydney

Leave: All national Holiday and 10 days annual for Sick/Holiday leave

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Audio-Visual Technician L1 (Contractor) • Sydney, AU

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