Automotive Parts Interpreter NAPA Launceston Full Time

Interpret parts process customer orders dispatch products & parts; be the first point of contact for our customers.

Auto Parts Interpreter

NAPA is Australia and New Zealands largest and newest name in automotive aftermarket parts. Were on an exciting journey to revolutionise the Australian automotive aftermarket sector and were accelerating! Our vast national network delivers solutions in trade industrial wholesale and mining and is proudly supported by 100 years of industry expertise from our heritage brands including Ashdown-Ingram Covs Global Auto Spares and R&E Auto Parts.

Why our team loves working at NAPA:

• Competitive salary generous incentives for outstanding performance
• Relax & enjoy weekends with family & friends with a Monday to Friday work schedule
• We genuinely care about supporting you to reach your full potential and offer tailored Napa Know How career opportunities linked to your personal development plan
• A company-funded professional uniform
• Team member discounts across the GPC Asia Pacific brands including NAPA Repco and AMX
• Were fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity. We value differences in backgrounds cultures abilities and experiences
• We proactively support our working parents in a variety of meaningful ways and our parental leave top-up allowance is one of the ways we do this
• Paid volunteer leave allowing you to give back to your chosen charity/community organisation

About the role:

Our Parts Interpreters provide accurate technical parts support to trade industrial and mining customers levering their expert automotive/mechanical knowledge. They assist customers with product information and advice but also problem solve provide solutions and use sales techniques.

Our customers benefit from the strong relationships they build and exceptional customer service they provide.

Duties include:

• Interpret parts
• Process customer orders
• Efficiently dispatch products and parts
• Promote specials
• Arrange buy ins
• Process customer credits
• First point of contact for customers (in-person and over the phone)
• Contribute to a culture of safety by putting safety first ensuring that we all make it safe & make it home

Note this role will require lifting bending & climbing.

Who were looking for:

• Parts interpreting know how (your technical parts knowledge)
• Passion for providing exceptional customer experiences
• Confidence in sharing your know how and ability to communicate your knowledge in a way the customer can understand
• Innovate and collaborative approach to work
• Solution focussed / problem solver
• Sound computer skills
• Comfortable working in a fast paced and dynamic environment as part of a high performing team
• Conscious of workplace safety at all times

Former GPC team members welcome to apply. Send your CV to our Careers Team by clicking APPLY!

To find out more about NAPA please visit or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia New Zealand and Southeast Asia. Our iconic brands include Repco NAPA McLeod Accessories and Motion Industries. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific and 60k globally being part of Genuine Parts Company wont leave you standing still. Reach is key to our success. Learn more about our business online .

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GPC conducts its business without regard to sex race creed color religion marital status national origin citizenship status age pregnancy sexual orientation gender identity or expression genetic information disability military status status as a veteran or any other protected characteristic. GPCs policy is to recruit hire train promote assign transfer and terminate employees based on their own ability achievement experience and conduct and other legitimate business reasons.

Employment Type : Full-Time
Experience: years
Vacancy: 1