Part Time/Full Time Shift Leader

At Guzman y Gomez, we believe in authentic flavours and the power of food to bring people together. As aShift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences.

Your role will include:

• Team up with fellow managers to train, lead, coach and inspire your crew while keeping the energy high on every shift
• Champion a “customer-first” mindset by delivering standout service to both new faces and regular guests
• Maintaining high quality food safety, cash handling, cleaning and stock control
• Be a proud ambassador of GYG by making sure all crew members live and breathe our values, policies and procedures
• Communicate clearly and confidently with the restaurant team to keep everyone aligned
• Be hands‑on with managing labour and COGS to help drive a successful, profitable store
• Oversee deliveries like a pro, ensuring orders are accurate and match invoices

We appreciate diverse experience, but specifically, we are looking for candidates who have:

• Leadership or supervisory experience in a fast‑paced environment
• A track record of providing outstanding customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

Benefits of working with GYG:

So much! Check out some of the benefits below:

• Fair pay in line with the Fast‑Food Industry Award
• Flexible rosters and employment stability
• Free and comfortable GYG uniforms and exclusive merch
• Discounted GYG meals
• Comprehensive training and support to set you up for success
• Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
• An uncapped referral program! Bring your mates and earn $200 per successful referral
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family
• The chance to join our Hola Central team or become a Franchisee!

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