Sales and Customer Representative

Join an innovative, high-growth logistics technology business that is transforming the Australian freight industry through smart digital solutions and sustainability-led thinking.

ABOUT THE COMPANY

Lotus People are partnering with a well-established and highly regarded logistics technology business based in the Sydney CBD. Known for its modern approach, strong internal frameworks, and high-calibre team, this organisation works closely with a large network of transport and logistics partners across Australia. The business is driven by innovation, efficiency, and sustainability, offering carrier-facing solutions designed to deliver real commercial value.

ABOUT THE ROLE

We’re currently seeking a Sales Development Representative to join a fuel solutions sales team. In this role, you’ll be responsible for engaging inbound leads from an existing network of logistics and transport businesses, converting interest into applications for a range of carrier-focused products designed to help businesses reduce costs.

This is a fast-paced, phone-based sales role suited to someone with a strong commercial mindset, excellent communication skills, and a genuine drive to close opportunities. You’ll work closely with internal stakeholders, manage a high volume of leads, and maintain accurate records within a CRM system.

DUTIES

• Contact and engage inbound sales leads via phone and email
• Convert expressions of interest into completed applications
• Understand customer needs and recommend the most suitable product solutions
• Manage a high volume of daily outreach while maintaining quality conversations
• Maintain accurate and up-to-date records in a CRM system
• Work collaboratively with internal teams to achieve sales targets
• Contribute to continuous improvement of sales processes and lead conversion

SKILLS & EXPERIENCE

• Previous experience in sales, business development, or a commercial environment
• Confident phone manner with strong written communication skills
• Results-driven mindset with a hunger to close opportunities
• Comfortable working towards KPIs in a fast-paced environment
• Strong organisation and attention to detail
• Resilient, proactive, and eager to learn
• Prior experience as a Sales Development Representative is advantageous, though attitude and drive are key

Working Holiday Visas welcome to apply.

This role requires Monday–Friday availability with a hybrid working arrangement from a Sydney CBD office.

Click APPLY or contact Charlotte Lynch at charlotte.lynch@lotuspeople.com.au for a confidential discussion.

At Lotus People, we are committed to diversity, equity and inclusion. We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.

Lotus People are proud to have been awarded Best Agency for Candidate Experience for five consecutive