Receptionist

About Us:

Curtin Heritage is a not-for-profit organisation that exists to support local older people to lead meaningful lives. We provide high-quality residential accommodation in-home care and community services across multiple sites in Perths western suburbs the south-west and great-southern regions of Western Australia.

About the Role:

Casual receptionist (with short-term contract opportunity).

Join our team as a casual receptionist with the opportunity to take on a two day per week fixed term contract (Mondays & Tuesday 0830-1530) from August through November.

Perfect for someone looking for flexibility but can commit to consistent days during the contract period.

Key Responsibilities:

• Act as a first line contact for callers general email and in-person contacts.
• Assist clients visitors and staff with enquiries escalating as required.
• Assist with client and visitor movements including room and service bookings.
• Provide a welcoming environment in the lobby/lounge/meeting rooms of our services.
• Sort and disseminate mail and other deliveries to both residential care and independent living clients.
• Undertake administrative duties including scanning typing data entry some elements of online ordering and filing.
• Assist with maintaining lists and registers of residents.
• General assistance for independent living residents and notification/escalation to the Village Manager.

Essential Attributes:

• A passion for working with older people and a customer-focused attitude.
• Exceptional interpersonal skills with the ability to develop strong relationships with internal and external stakeholders.
• Professional phone manner and computer literacy.
• National police clearance (current within 12 months).

Desirable Attributes:

• Experience working in aged care community or disability organisations.
• Customer service background or experience in similar roles.
• Experience using client relationship management (CRM).

Additional Requirements:

Willingness to pick up vacant shifts across both facilities (Marine Views Cottesloe and RiverSea Mosman Park) which may include weekends and public holidays.

Required Experience:

Junior IC

Employment Type : Gig
Experience: years
Vacancy: 1
Hourly Salary Salary: 33 - 43