Boarding Facility Manager

Boarding Facility Manager

Full time role based in Ellen Grove and Kholo in South-East Queensland.

Dolittles is seeking an organised and hands-on Boarding Facility Manager to oversee the day to day operations of the Animal Boarding Facilities.

Duties & Responsibilities

Responsible for ensuring the following operations are efficiently coordinated on site and completed in full within timeframes.

1. Animal Welfare:

• Ensure animal husbandry procedures are completed such as but not limited to inducting animals feeding watering cleaning exercising completing daily kennel documentation and administering medication.
• Daily animal welfare and kennel checks

2. Team Management:

• Managing rosters and approving time sheets and leave within timeframes
• Day-to-Day management of all team members
• Recruiting onboarding and offboarding team members
• Delivering induction training and developing team members capability
• Ensuring safe work procedures are followed a safe environment is maintained and issues escalated

3. Business Management:

• Develop and implement business strategies to achieve organizational goals
• Manage budgets and financial plans
• Ensure bookings cancellations financials and animal details are completed in full on the Management system.
• Stock management
• Ensure compliance with legal and regulatory requirements
• Develop and implement policies and procedures to improve efficiency and effectiveness
• Develop and maintain relationships with key stakeholders
• Identify and address business opportunities and challenges
• Management Reporting

4. Customer Service excellence

5. Manage Property Facilities and Equipment

Capabilities (Knowledge skills & experience) required for the role

• Strong verbal and written communication skills.
• Strong business acumen
• Experience managing a business and/or coordinating a pet management facility
• High level of time management and organization with the ability to meet deadlines.
• Ability to manage a team efficiently.
• Excellent customer service skills.
• Intermediate in Microsoft Office (Word Excel Outlook).
• Initiative for problem solving and a leadership attitude.
• Experience in animal husbandry skills and basic property and kennel maintenance.

If you are interested in this role please apply with your resume and cover letter.

For more information contact

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1