Clinical Support Officer Ward Clerk

Remuneration:$34.93 - $38.44 Per Hour 12% Super Salary Packaging
Employment Type:TemporaryPart Time until October 2027
Position Classification:Administration Officer Level 2 and Level 3
Hours Per Week:12
Location: Armidale Hospital
Requisition ID:REQ676634
Applications Close: Thursday 23rd July 2026

About the Role: Clinical Support Officer / Ward Clerk

The Clinical Support Officer / Ward Clerk is a valued member of the Close Observation Unit providing professional administrative and clerical support that contributes to the efficient delivery of safe high-quality patient care. As the first point of contact for many patients visitors and staff you will play an integral role in creating a welcoming and well-organised environment while supporting the multidisciplinary team.

In this dynamic role you will coordinate a range of administrative functions including patient admissions transfers and discharges maintaining accurate patient information managing telephone enquiries scheduling appointments ordering supplies and providing day-to-day administrative support to ensure the smooth operation of the unit.

Reporting to the Nurse Unit Manager (NUM) you will be supported through a comprehensive orientation and structured onboarding program with role-specific training and ongoing mentoring from experienced colleagues. We are committed to your professional growth and offer continued learning and development opportunities to help you build your knowledge confidence and career.

Joining our team means becoming part of a collaborative and supportive workplace where your contribution is valued. We offer a positive team culture modern facilities and systems employee wellbeing initiatives and opportunities for career progression within a leading healthcare organisation.

Where youll be working:

Set in the heart of the picturesque Armidale Armidale Hospital offers a unique blend of professional opportunity and lifestyle appeal. As a key healthcare facility within the New England region the hospital is known for its commitment to high-quality patient care modern clinical services and a strong sense of community. Surrounded by cool-climate landscapes heritage architecture and a vibrant local culture Armidale provides an enviable balance between career progression and quality of life. With access to excellent schools a renowned university and a welcoming regional atmosphere working at Armidale Hospital is not just a job - its an opportunity to build a rewarding career while enjoying the charm and tranquillity of one of regional New South Wales most sought-after locations.

Relocating Weve Got You Covered

Making a move can feel overwhelming but support is available.

The Welcome Experience is a free service designed to help health workers and their families settle into regional communities. From connecting you with local schools childcare providers sporting clubs housing information and community networks the program helps make your transition smoother so you can feel at home sooner and start enjoying everything your new community has to offer.

Learn More: we can offer you:

At Hunter New England Health enjoy a career where youre challenged by interesting work and surrounded by spectacular locations. Youll contribute to the team enriching health in millions of ways every day. On top of this we also offer:

Supportive and collaborative team environment

Ongoing professional development opportunities across the administrative network

Career progression opportunities within NSW Health

Annual leave and paid parental leave for eligible employees

Salary packaging options to increase take-home pay

Fitness Passport and Employee Assistance Program (EAP) to support wellbeing

If this sounds like you we would love you to apply:

• Excellent organisational skills with the ability to manage competing priorities in a fast-paced healthcare environment.
• A professional reliable and adaptable approach with the ability to remain calm under pressure.
• Strong communication and interpersonal skills with a genuine commitment to providing outstanding customer service to patients visitors and colleagues.
• High attention to detail and a commitment to maintaining accurate records and administrative processes.
• The ability to work collaboratively as part of a multidisciplinary team while also using initiative and working independently.
• Previous administrative experience in a healthcare setting is desirable; however a willingness to learn and embrace new systems and processes is highly valued.
• A positive attitude and commitment to supporting the delivery of safe high-quality patient care.
• Certificate III in Health Administration (or equivalent) or a willingness to work towards obtaining this qualification.

Bring your dedication professionalism and heart for healthcare to our team - we cant wait to hear from you!

Additional information:

• An eligibility list will be created for future temporary part time vacancies.

• At Hunter New England Local Health District we are an inclusive employer dedicated to fostering a diverse inclusive and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact for confidential support.

• To be eligible for employment in this position you must be an Australian Citizen or permanent resident of Australia or a New Zealand citizen with a current New Zealand Passport or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.

• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Need more information

• Click here for the Position Description- Ward Clerk
• Click here for the Position Description - Clinical Support Officer
• Find out more about applying for this position

For role related queries or questions contact Phillipa Skinner on

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information please visit: is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024015: Occupational Assessment Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases relocation expenses and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via or.

Hunter New England Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees long service leave paid maternity leave and salary packaging options including meal expenses.

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Required Experience:

Unclear Seniority

Experience: years
Vacancy: 1
Hourly Salary Salary: 34 - 38