Client Service Assistant

Description

Do things you love with people you care about and good things happen

BlueRockwas created to be different to other firms-a disruptor by nature and a multidisciplinary firm that is changing the way people and clients view professional services. From day one that has been a central element that has attracted both clients and people to it. That difference together with the entrepreneurial drive provided by its founder Peter Lalor has enabledBlueRockto grow incredibly quickly.

We love what we do and we understand how to attract andretainthe best talent and clients. From a disruptive startupBlueRockhas grown quickly to become a national business recognized on Top 100 lists and as a Great Place to Work company for many years.

About the role

As a Client Service Assistantyoullserve as a dedicated point of contact and support for our clients and Accounting Directors. Your role involves managing diariesassistingin business development and supporting the Client Service Coordinator with various tasks. You play a crucial part inmaintainingclient and team relationships handling inquiries and managing administrative tasks.

About the Accounting team

AtBlueRockwerenot just accountants -werebusiness growth partners. Our multidisciplinary team offersunrivaledsupport in Tax Advisory Business Advisory Cloud Accounting & Analytics Corporate Advisory Startup Advisory Grants & Incentives and Private Client Advisory. We usecutting-edgetechnology and innovative strategies to help clients navigate complex challenges and achieve their ambitious goals. JoinBlueRockand be part of a dynamic team committed to client success and professional growth.

Whatyoullbe doing

Working closely with an experienced administrative team your role will include:

• Director support - Supporting up to 4Directors including diary management travel plans and client contact schedules
• Client communication - Being a key point of contact for clients managing phone calls queries and follow-ups in a professional and timely way
• Corporate maintenance
• Corporate Compliance management including entity set ups and registrations
• Registrationsapplicationsand maintenance across key platforms such as the ABR ATO SRO and internal systems
• Client experience - Managing the end-to-end client process from proposals and engagement letters for clients to assisting and engaging with our amazing clients
• Team experience - Working with colleagues from both the administration and accounting team to ensure a smooth client experience

Requirements

What were looking for

• Experience: Previous administration experience ideally within an accounting or professional services environment
• Detail focused: A strong eye for detail and a genuine commitment to doing things properly
• Initiative: Someone who can think for themselves work things out and take ownership of their work
• Client confidence: Comfortable speaking with clients on the phone and building professional relationships
• Team fit: A reliable adaptable team player who works well in a small team environment with plenty of autonomy
• Systems savvy: Confident using Microsoft Office and business systems with a willingness to learn new platforms

Benefits

Our people love to work for ushereswhy!

• We believe in work-life integration this approach allows our people to find the balance that works best for them accommodating their individual needs and day-to-day flexibility whilst also recognising the value of connecting inour amazingoffice.
• Free weekly lunches awesome social events (including a social club winery tours to museum tours) and an amazing headquarters in the CBD.
• Access to 24/7 wellbeing medical and safety support through our partner Sonder.
• Receive mentoring and coaching from industry leaders
• We are known for creating plenty of opportunities for growth and promotion.
• A fantastic Leadership team that focuses on you your career goals and work expectations to ensureyourealways feeling valued and fulfilled

Please provide a cover letter telling us why you are the perfect fit for this role and what you can bring to theBlueRockteam.

How to apply:

If this sounds like you then please click on the Apply button and follow the prompts. If you think you have what it takes butdontnecessarily meet every single point on the job description-please still to see if you could be a great fit and wecantwait to meet you!

For any questionsregardingthis opportunity or if you require adjustments toparticipatein the recruitment process please reach out to or

Please be advised thatBlueRockor any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.

Even in 2026 it needs to be saidBlueRockis a workplace committed to equal employment opportunities regardless of age citizenship colour disability gender and gender identity marital status nationality race sexual orientation or veteran status.

Required Experience:

Junior IC

Employment Type : Full Time
Department / Functional Area: Accounting
Experience: years
Vacancy: 1