Cancer Council Navigator

Cancer is hard. Finding support shouldnt be.

At Cancer Council WA were here so no one faces cancer alone. Every day our team supports Australians impacted by cancer with information emotional and practical support and a compassionate ear when its needed most. Our vision is to connect inform and empower people impacted by cancer.

Each year we make tens of thousands of connections helping people understand their diagnosis supporting carers and ensuring families can access the care and resources they need.

Were enhancing our Cancer Navigation service so every Australian can access the help they need no matter their postcode background or cancer type. To make that happen we need your support!

The opportunity

As a Cancer Council Navigator youll be the first point of contact for individuals and families offering clear guidance and emotional support and providing high-quality evidence-based cancer information and support to people at every stage of their cancer journey. While we offer cancer information and emotional support this service does not provide clinical advice or medical guidance.

As our team continues to grow were looking for experienced professionals who are passionate about making a difference. This role is perfect for someone who is motivated by purpose and connection. Youre a compassionate communicator who brings experience in oncology or a related health setting and youre committed to supporting people from all backgrounds with empathy respect and warmth.

Youll thrive in this role if:

Youre confident providing emotional support and tailored evidence-based information

You value connection inclusivity and person-centred care

You want to make a real differenceevery conversation you have helps improve lives across WA

Based in Subiaco this role offers flexible part-time opportunities with positions available from 0.6 FTE onwards.

If youre ready to bring your expertise to a supportive collaborative and dynamic team wed love to hear from you!

What youll be doing:

As a Cancer Council Navigator you will engage with individuals reaching out for cancer information and support through calls and online enquiries.

Your role will involve:

Trusted evidence-based information and empathetic emotional support

Practical guidance and seamless access to appropriate support services

Brief person-centred emotional support and distress screening

Thoughtful referrals to internal and external services tailored to client needs

Compassionate listening and appropriate escalation for crisis or psychological support

Clear accessible information on cancer prevention screening and early detection

Client assessments to help identify supportive care needs

Accurate and timely data collection aligned with national standards

Commitment to Cancer Navigation Service quality processes

Active participation in ongoing training quality improvement initiatives team meetings call monitoring and wellbeing practices

Essential:

Tertiary qualification in Health (e.g. nursing allied health social work or related disciplines).

Experience working in a clinical health service or community health environment.

Experience assessing patient/client needs and making appropriate referrals to health professionals community services and non-government organisations utilising problem-solving skills and a client centred approach

Advanced verbal and listening skills with the ability to build professional rapport and trust and engage effectively with diverse stakeholders and maintain appropriate boundaries.

Experience in the provision of psychosocial and informational support

Demonstrated ability to practice within an evidence-based framework

Proven ability to work independently and as a member of a high-performing team with the ability to problem solve manage and prioritise multiple tasks.

Experience using client management databases and computer literacy in Microsoft office suite of programs Outlook Word Excel

Desirable:

Experience in Oncology

Recent practice in a Clinical/Health Service or Community Health Environment within the last 5 years

Understanding of the impact of a cancer diagnosis and knowledge of the psychosocial and information needs of people affected by cancer

Experience in the provision of telephone and/or online evidence-based information and support to clients demonstrating the ability to respond appropriately to a range of needs and concerns information and support

Experience with culturally responsive practice trauma informed practice and the use of strengths-based approaches

Why work for Cancer Council WA

Competitive salary and a collaborative and supportive team culture

Access to flexible work arrangements and personal leave options to support your wellbeing

Access to career growth opportunities events and training

Access to our Employee Assistance Program for personal or work-related circumstances assistance with career planning or working through challenging situations

Benefits of not-for-profit salary packaging and a meal entertainment card.

Access to Fitness Passport giving you affordable entry to gyms and fitness facilities to support your health and wellbeing.

How to apply for this role

If you feel this is the role for you then click the Apply button without delay. Please include your resume and a cover letter clearly outlining how your skills and experience match the key attributes of the role.

Applications should be addressed to: Cancer Support Services Manager

Applicants are encouraged to submit their application as early as possible as Cancer Council WA reserves the right to reduce the application period and/or remove the job advertisement early should a suitable applicant be found.

For more information about the role or the Position Description please email

We do not accept applications submitted by agencies.

Cancer Council WA promotes and fosters a working environment that values diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people people from culturally diverse backgrounds people who identify as LGBTIQ and people with disability to apply. So that our People and Culture team can best support your recruitment process if you have any workplace support or access requirements we encourage you to advise us at time of application.

We encourage Aboriginal or Torres Strait Islander candidates to apply. Please state on your application if you identify as being Aboriginal or Torres Strait Islander.

Cancer Council WA is a not for profit equal opportunity employer and operates a smoke free working environment.

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1