System Performance Specialist

At Urban Utilities, our purpose is simple yet powerful - Enrich Quality of Life. With a $7 billion asset base and services spanning 1.5 million residents and more than 31,000 commercial customers across South East Queensland, we are committed to enhancing the liveability of our communities every day.

Your opportunity:

The System Performance Specialist position provides a unique opportunity to combine your process engineering and modelling expertise to drive asset performance, system performance, and service performance across Urban Utilities' water and sewer networks.

Using analytical models, data pipelines, and digital products, you will develop actionable system performance and risk insights that support risk-informed decision making, asset lifecycle management, operational optimisation, and a billion-dollar capital investment program that helps better serve our community and the natural environment.

Reporting to the Leader - System Performance and Risk, the role is responsible for developing and maintaining system performance and risk information products that support Urban Utilities' asset management, asset planning, and operational decision-making capabilities.

Within the System Performance and Risk (SPR) team, you will work side-by-side with the Reliability and Risk Engineering position to own the models and information products that inform strategic decisions. The SPR team is supported by a contracted build team and operates within the broader Asset and System Knowledge (ASK) function, collaborating closely with the Asset Intelligence team (Physical Asset Register and Drawing Management), Location Intelligence team (Geospatial), and System Modelling team (specialist models, including hydraulic modelling).

This role sits within our Infrastructure Planning & Delivery Group, that contributes to Urban Utilities' purpose and vision by enhancing the liveability of our communities through sustainable planning, long-term water cycle management, and responsible investment in future infrastructure.

About you:

You're motivated by solving complex problems and creating practical solutions that connect engineering, data, and asset management outcomes. You enjoy working across disciplines, translating technical information into clear insights, and continuously improving the models and information products that support risk-informed decision-making, optimise asset performance, and enable better long-term investment and operational outcomes.

Essential

• Tertiary qualifications in a relevant engineering or quantitative discipline - reliability, performance and risk, process, or a related field (Data Science, Statistics, Mathematics) - or equivalent experience and professional development.

• Strong capability in data analytics, statistical analysis, risk quantification, and data visualisation.

• Understanding of asset management principles, service value frameworks, risk assessment methodologies, and system performance assessment.

• Demonstrated ability to apply systems thinking to understand the interactions between assets, networks, operations, customers and service outcomes.

• Demonstrated experience in predictive modelling, risk analytics, and advanced analytics in an infrastructure or utilities context.

• Experience building and maintaining analytics products and digital reporting surfaces, and managing them end to end.

• Proficiency across analytics and programming tools including SQL, Python or R, and Power BI.

Desirable

• Depth in reliability engineering (RCM, FMEA, RUL, reliability block diagrams) or process engineering (treatment/network process performance, hydraulics, mass balance).

• RPEQ or CPEng, or working towards it.

• Familiarity with data engineering concepts including ETL/ELT pipelines, medallion architecture, data orchestration, and DevOps/DataOps practices.

• Experience with tools such as FME, GitHub, and data visualisation platforms.

• Experience working with water and sewer network performance data.

Why Urban Utilities

Urban Utilities delivers essential water and wastewater services to more than 1.5 million people across Southeast Queensland. Every day, our teams work to support thriving communities and a sustainable future.

• Generous Salary Packaging options, including novated leases

• Corporate discounts across Health insurance, technology and more

• 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family

• Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!

• Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180

There’s no us without you. Come shape the future with us.

How to Apply

Click ‘Apply’ to submit your application.

Please note: applicants may be required to undergo a Pre-employment medical, which may include Drug and Alcohol testing, as well as other background checks as part of the recruitment process for this role.

For further information please contact our Talent team at *****************************

Our Talent team & Hiring Managers kindly request that no unsolicited CVs are sent for this role.