Job description
- Provide efficient friendly and professional service to all guests.
- Show efficiency in constantly striving to provide total customer satisfaction.
- Take initiative to ensure that interactions with our guests (internal or external) are positive productive and professional.
- Logging all guest requests to ensure all request are met within established timeframes
- Following up with the relevant team member to ensure guest requests are being fulfilled
- Assisting and directing guests with local attractions and directions
- Securely storing and delivering guest luggage
- Assist with and cover valet parking as required.
Qualifications :
- An energetic team-focused and can-do attitude
- Enthusiasm to connect with guests and to hear their story
- Exceptional communication skills both written and verbal
- High level of computer literacy
- Excellent attention to detail
- The ability to work across a 24/7 roster - evenings mornings and weekend
- Full Tasmanian Manual Drivers Licence is essential
Additional Information :
- A fun work environment where your job is simply to make people happy!
- A genuine sense of community our team is one big family
- Share your love of Hobart! Our guests want your insider knowledge on what to experience when they visit this great city
- Develop invaluable skills you can use in all walks of life customer service communication time management problem solving and resilience!
- If hospitality is your thing the career opportunities are endless as part of Australias largest hospitality employer Accor
- Be part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every day
Remote Work :
No
Employment Type :
Part-time
Experience: years
Vacancy: 1