Description
Position: Test Administrator
Reporting to: Test Centre Manager
Business Unit: Pearson VUE
Pearson VUE offers a great environment to start or grow your career; we are now hiring for a Casual Test Administrator to join our team atPearson Professional Centres Sydney at 10 Bridge St Sydney NSW 2000.
Our ideal candidate demonstrates teamwork with the availability towork a variety of shifts across Weekday (Monday to Friday) and Weekend (Saturday and Sunday). Our operating hours is between 7am and 11pm. We offer an attractive pay rate of $38.89
Candidate must be open to flexible to work range of shift in the morning and evening. This is strictly a Casual position and will remain as such.
As a Test Administrator youll be responsible for:
- Providing an exceptional customer service and a secure exam delivery environment.
- Complying with all testing procedures and strictly adhere to company policies
- Checking and verifying candidates identification against test registration; and helping them to set up for test
- Explaining the exam procedures and proctoring / invigilating candidates while testing
- Troubleshooting with internal departments to fix any technical issues
- Escalating any policy breaches immediate to relevant business personnel
- Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination Schedule
- Other ad hoc duties as directed
To be successful in the position youll have:
- A High school diploma or equivalent is required
- Minimum of 1 year customer service experience is preferred
- Experience proctoring or invigilating exams is highly desirable
- Beginner to intermediate experience in Microsoft Office (Word Excel and Outlook)
- Must be able to sit for long periods of time and be able to bend and lift to 20lbs with independently
- Must be comfortable in a quiet testing environment hear soft voices and see details from a distance
Core Competencies:
- Detail Oriented
- Communication Skills
- Problem Solving
- Customer Focus
- Ethics and Value
Required Experience:
Unclear Seniority
Employment Type : Part-Time
Experience: years
Vacancy: 1