IT Manager

As an IT Manager at Gameloft, you will support a diverse range of teams—including artists, designers, programmers, QA, and administrative staff—to ensure their workstations, software, and technology tools run reliably and efficiently. You'll lead our IT Support Technicians team while helping to plan and maintain the studio's IT infrastructure, anticipate future technology needs, and deliver secure, effective solutions that enable our teams to do their best work. Working closely with local and global stakeholders, you'll oversee day-to-day IT operations, drive continuous improvements, manage vendors and IT assets, and help maintain a secure and resilient technology environment as the studio continues to grow.

What it means on a daily basis

• Manage the local IT team by coaching team members, setting clear expectations, evaluating performance, and supporting their professional growth.
• Provide technical support for users, assisting with hardware, software, and network issues.
• Manage hardware and software inventories, ensure IT resources remain secure and compliant, and provide reporting as needed.
• Work closely with the IT Director, Global Infrastructure, and Information Security teams to enhance standardization, operational efficiency, and security across Gameloft.
• Manage the installation, deployment, and licensing of software packages.
• Use monitoring tools such as Grafana to proactively monitor infrastructure health and performance.
• Manage virtualization platforms to optimize resource utilization and server performance.
• Oversee on-premises infrastructure, core services, and network operations.
• Provide regular updates and reports to the Studio Manager and IT Director to ensure alignment with studio and company priorities.
• Take a hands-on approach by assisting with hardware deployment, equipment relocation, and shipping as required.
• Partner with studio leadership, including the Studio Director, to influence technology strategy, infrastructure planning, and operational decisions that support the studio's long-term goals.
• Participate in planned after-hours work when required to perform maintenance, upgrades, deployments, or respond to critical incidents while minimizing disruption to studio operations.
• Champion continuous improvement by identifying opportunities to enhance IT processes, systems, and the overall technology experience for the studio.

What success will look like

You'll build a high-performing IT team that delivers reliable, responsive support while maintaining a secure and efficient technology environment for the studio. You'll be a trusted partner to studio leadership and global IT teams, driving continuous improvements, ensuring infrastructure and IT assets are well managed, and delivering practical technology solutions that enable our teams to create great games.

Your Recruitment Journey

• First stage: A 40-minute HR interview on Teams.
• Second stage: Interview with IT Director
• Third stage: Interview with Studio Manager + Technical Director

What you need to succeed

• Proven experience in an IT leadership role, with experience leading or mentoring a technical support teams
• Strong knowledge of Windows server and desktop environments, networking, virtualization, and on-premises infrastructure.
• Experience managing IT operations, including hardware and software lifecycle management, asset management, and software licensing.
• Solid understanding of IT security best practices, system monitoring, backup, and business continuity.
• Excellent troubleshooting, problem-solving, and stakeholder management skills, with a customer-focused approach.
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.

Desirable:

• Working knowledge of Microsoft 365 technologies, including Microsoft Intune, Microsoft Entra ID (Azure AD), Microsoft Defender, and Microsoft Exchange Online.
• Experience developing or maintaining automation scripts using PowerShell.
• Experience with infrastructure monitoring tools such as Grafana.
• Experience supporting game development or creative studio environments.
• Relevant Microsoft, VMware, or other industry certifications.

Great Culture, Great Games

At Gameloft Brisbane, we believe success comes from a strong studio culture and the right balance, between creating world-class games and enjoying the incredible lifestyle of Queensland, Australia..

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Our Games
#1
BLUEY’S HAPPY SNAPS

Explore Bluey's world like never before! COMING LATER IN 2026!

Time to play! Explore, have fun and capture your favourite moments with Bluey and Bingo in this photo-powered game. Look out for familiar spots from the show, create your own scrapbook and turn in-game memories into playful moments for real life.

#2
Carmen Sandiego

The scarlet super-thief, Carmen Sandiego, is back. Put on her iconic red hat and step into her shoes as you travel the world on a thrilling espionage adventure. Use high-tech gadgets, follow clues, and outsmart VILE as you chase down criminals across iconic locations.

#3
The Oregon Trail

A modern twist on the trials and tribulations of the road to Oregon, this official successor to the global phenomenon will immerse players in exhilarating journeys ranging from the historically accurate to the totally extreme.

#4
My Little Pony: Mane Merge

C’mon everypony, we must save Equestria! A darkness is creeping through the lands, causing chaos to the Earth Ponies of Maretime Bay, through to the Unicorns in Bridlewood, and even to the Pegasi soaring above the clouds in Zephyr Heights. Saddle up and help the Mane 5, Sunny, Izzy, Zipp, Pipp, & Hitch, as they work together to investigate what or who is behind this dark curse.

#5
Ballistic Baseball

Put your baseball strategy to the test in live head-to-head matches where you’ll choose the perfect pitch to strike out opponents, or swing for the fences on your way to becoming a champion. Ballistic Baseball is a celebration of the Great American Pastime realized in a fun, larger-than-life art style.

Additional Information

WHAT GAMELOFT BELIEVES IN

We play the good game for a better world. As a leader in the industry, we want to use the power of video games as a force for positive change. If you join us, you’ll have plenty of opportunities to help the environment, make a difference in communities, and build a more inclusive world.

LIVING THE GAMELOFT LIFE

We want our Gamelofters to focus on what matters: creating fun and high-quality games that they’ll be proud to share with our players around the world. To help you succeed in your role, we have some cool perks, which you can read about here.

Brisbane Studio
549 Queen St, Brisbane Qld 4000
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